Maintenance And Use; Cleaning; Storage - ExSilent Q Mode D'emploi

Maintenance and use

Although the Q module can be used for both right and left ears, the settings are usually different
for the right and left ear. This means that once the module has been fitted, you should not use it
in the other ear. Provided that you use the same size soft tip in both ears, it doesn't matter if you
switch soft tips.
The building up of ear wax differs from one person to another. Therefore it cannot be avoided
completely that the sound outlet of the soft tip will be clogged with ear wax. Although the sound
volume may reduce because of clogging this cannot damage your device. In case you observe that
the sound outlet of the soft tip has been clogged, you may clean the soft tip (see chapter 'Cleaning')
or replace it.
Check the module(s) and the soft tip(s) daily for clogs and damages. This guarantees you an
optimal performance and a long operational life. Always replace the soft tip when damages are
visible. To keep the performance of your device optimal and minimise the chance of infection, we
advise you to replace the soft tip with a new one at least once a month. Soft tips are available at
your dispenser.

Cleaning

Module:
• Clean daily with a soft and dry tissue.
• In case of severe dirt, wipe with special (moist) cleaning tissues for hearing aids.
18
Soft tip:
• Clean daily with a soft and dry tissue.
• In case of severe dirt, you may clean it either with special (moist) cleaning tissues, with soluble
cleaning tablets for hearing aid products or you may alternatively have it cleaned with an
ultrasound cleaner.
• Clogged soft tips can be rinsed off under streaming or tepid water. In case of severe or persistent
dirt, if a change in the properties or damage of the material occurs, the soft tip should always
be replaced.
N.b.: Never use aggressive cleaning products, abrasives or solvents! This can cause irrevocable
damage to the soft tip or the module.

Storage

At night:
We recommend that you remove the soft tip from the module during the night: Remove the
battery from the device and store it in a secure place outside its box. In this way, you increase the
operational life of the battery and also allow for the evaporation of moisture possibly present in
the device.
Short term storage:
You may use the carrying box, when you want to remove the device from the ear temporarily.
Long term storage:
When you don't use your hearing aid over a longer period of time, clean the module and soft
tip before storing them inside the carrying box. In this case, always remove the battery from the
device.
19