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IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem,
please contact Power Wheels
®
Problem
Vehicle does not run
Vehicle was running but
suddenly stopped
e Problems and Solutions Guide
Customer Service.
Possible Cause
Undercharged battery
Charger is not working
Tripped thermal fuse
Loose wire or loose connectors
Dead battery
Electrical switch damage
Motor damage
Loose wire or loose connectors
Tripped thermal fuse
Solution
Charge the battery. A new battery should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is "ON".
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Power Wheels
Each Power Wheels
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
The fuse will automatically reset itself after approximately 25
seconds, allowing the vehicle to resume normal operation. To
avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 59 kg (130 lb) maximum weight
capacity or by towing anything behind the vehicle. Avoid driving
up hills or running into fixed objects, which can cause the
wheels to stop spinning while power is still being supplied to
the motors. If a thermal fuse continually trips, contact
Power Wheels
®
Customer Service.
Check all wires and connectors. Make sure the motor harness
connector is plugged into the battery, and that there are no
loose wires around the motors.
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
Customer Service.
The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact Power Wheels
Contact Power Wheels
Check all wires and connectors. Make sure the motor
harness connector is plugged into the battery, and that
there are no loose wires around the motors.
Each Power Wheels
A thermal fuse may "trip" and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too
severe. The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 59 kg (130 lb) maximum weight
capacity or by towing anything behind the vehicle. Avoid driving
up hills or running into fixed objects, which can cause the
wheels to stop spinning while power is still being supplied to
the motors. If a thermal fuse continually trips, contact
Power Wheels
®
Customer Service.
33
®
Customer Service.
®
12 volt battery has a built-in thermal fuse.
®
Customer Service.
®
Customer Service.
®
12 volt battery has a built-in thermal fuse.
®
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