Fault
Dishes frequently boil over.
Precise temperature is not
attained.
Tool cannot be inserted.
An odour develops in the ap-
pliance.
Leakage
Fault
Lid is leaking.
Pot is leaking.
Cause
SensorSpot is missing.
Infrared temperature sensor
is scratched.
Total quantity is too low.
Measuring cup is not used
correctly.
Tool is soiled inside.
Spring washer is missing.
Appliance is used for the
first time or is under a high
load.
Vapours develop when cook-
ing food.
Cause
Lid or lid seal is faulty.
Silicone seal ring on the tool
holder is missing.
Silicone seal ring is heavily
soiled.
Threaded ring with wings is
fitted incorrectly.
Troubleshooting en
Troubleshooting
Clean the infrared temperature
▶
sensor.
→ "Cleaning the main unit",
Page 110
Re-order the SensorSpot from cus-
▶
tomer service using the service
number 10012160.
Contact our Customer Service.
▶
Add ingredients until above the
▶
marking
.
Note the information on use of the
▶
lid.
→ "Overview of using the lid",
Page 88
Clean the tool.
▶
→ "Overview of cleaning",
Page 107
Fit the spring washer.
▶
Note: Odour development is normal
and harmless.
If you are not using the appliance,
▶
remove the measuring cup.
Note: Odour development is normal
and harmless.
Troubleshooting
Check the lid and lid seal for faults.
1.
If the lid or lid seal is faulty, contact
2.
customer service.
Insert the silicone seal ring.
▶
→ "Cleaning the tool holder",
Page 111
Clean the silicone seal ring.
▶
Check whether the threaded ring
▶
with wings is fitted correctly.
→ "Removing the tool holder",
115