Troubleshooting - Petsafe SportDOG SportTrainer SD-1875E Manuel D'utilisation

TROUBLESHOOTING

The answers to these questions should help you solve any problem you have with this system. If they do not,
please contact the Customer Care Centre or visit our website at www.sportdog.com.
My dog is not
responding when I
press a button.
The Collar Receiver
will not turn on.
The Collar Receiver is
not responding to the
Remote Transmitter.
My Remote Beeper
does not beep when
the dog is moving or
when he is on point.
The Remote Beeper is
not responding to the
Remote Transmitter.
My Remote Beeper
cannot be matched.
24
• Check to see if the Collar Receiver and Remote Beeper have been turned on
and the Indicator Lights are flashing.
• If your range has reduced from the first time you have used it, please check to
see if the battery is low in either the Remote Beeper, Remote Transmitter, or
Collar Receiver.
• Many factors can impact the range you have with the SportTrainer®
SD-1875E. For a list of these factors, please refer to "How the System Works".
• You can verify the Collar Receiver is delivering stimulation to your dog by
placing the test light tool, enclosed in your kit, on the Collar Receiver. Please
refer to the "Test Light Tool Instructions" section for details.
• Increase the Intensity Dial. Refer to "Find the Best Intensity Level for Your
Dog" for more information.
• Increase the Stimulation Range. Refer to "Change Stimulation Ranges" for
more information.
• Make sure the Collar Receiver's Contact Points are placed snugly against
your dog's skin. Refer to "Fit the Collar Receiver and Remote Beeper" for
more information.
• You may need to switch to the longer Contact Points included with your
system or trim the hair beneath the Contact Points.
• If you notice your operating time is significantly reduced from the original time,
your Collar Receiver or Remote Beeper battery needs to be replaced. Contact
the Customer Care Centre to purchase a new one.
• Make sure the Collar Receiver has been charged. The Collar Receiver will
charge in 2 hours.
• Verify the Collar Receiver has been turned on and the Indicator Light is
flashing. Refer to "To Turn the Collar Receiver On".
• Refer to "Match the Collar Receiver, Remote Beeper, and Remote Transmitter".
• Check to see if the Remote Beeper has been turned on and the Indicator Light
is flashing.
• If the Locate button was pressed, then the Remote Beeper's Run Mode
was disabled.
• To enable the Remote Beeper's Run Mode, press the Remote Transmitter's
Run Mode Button. The Remote Beeper will emit 3 beeps to confirm Run Mode
has been reactivated.
• Verify the Remote Beeper has been turned on and the Indicator Light is
flashing. Refer to "To Turn the Collier Receiver On".
• Refer to "Match the Collar Receiver, Remote Beeper, and Remote Transmitter".
• Verify the Remote Beeper has been turned on and the Indicator Light is
flashing. Refer to "To Turn the Remote Beeper On".
• Refer to "Match the Collar Receiver, Remote Beeper, and Remote Transmitter".
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