Sony ID Telephone SPP-ID200 Mode D'emploi page 34

/ Troubleshooting
(continued)
Storing phone numbers
You hear five short error
beeps and cannot store a
memory dialing number.
Operating Caller ID
The caller's name or phone
number does not appear on
the display.
"RECEIVE ERR." appears on
the display.
The caller's name or phone
number does not appear on
the display during call
waiting.
You cannot dial the number
from the Call ID list.
Caller ID memory has been
erased.
The memory match function
does not work.
You cannot store the Caller
ID data into the speed
dialing.
Paging the handset
The handset does not ring
when calling from the base
unit.
34
General
• Make sure you follow the procedure in storing the number
correctly (page 21).
• Make sure the number (including the tone and pause digits, if used)
is not longer than 16 digits.
• Make sure you subscribe to Caller ID service or Caller name service
with your telephone company.
• Caller ID service may not work when the phone is connected to a
Private Branch Exchange (PBX).
• The call is made through company which does not offer Caller ID
service. "OUT OF AREA" appears on the display (page 24).
• You received a call which was "blocked". "PRIVATE" appears on
the display (page 24).
• During a power interruption , Caller ID service will not be offered
(page 24).
• Move the handset closer to the base unit.
• Extend the antenna of the base unit vertically.
• Place the base unit away from noise sources (page 8).
• Make sure you subscribe to Caller ID service and also "call
waiting" service with a telephone company which offers Caller ID
service combined with "call waiting" service (page 30).
• Make sure the CIDCW function is ON (page 30).
• Make sure nobody is talking on another phone on the same
telephone line.
• During a power interruption , Caller ID with call waiting service
will not be offered (page 30).
• Make sure you enter your area code correctly (page 16).
• This function may not work when the phone is connected to a
Private Branch Exchange (PBX).
• If the AC power adaptor is disconnected, the battery in the base
unit will back up the Caller ID memory (for about 24 hours with the
battery fully charged).
• If the call is from an office which uses multiple lines, the phone
number may not match the number you put in memory.
• Make sure you enter your area code correctly (page 16).
• Make sure you enter your area code correctly (page 16).
• Make sure the RING ON/BATT SAVE switch to RING ON.
• The battery may be weak. Charge the battery for more than 10
hours (page 11).
• Extend the antenna of the base unit vertically.
• Place the base unit away from noise sources (page 8).
SPP-ID200(EF) 3-810-886-21(1)