EN
TROUBLESHOOTING (CONT.)
Problem
Water visibly leaks from
the humidifier.
White dust appears
around or in the
humidifier.
The area around the
humidifier is damp or
wet.
Mist is not warm after
pressing
The mist is warm on the
cool mist setting.
Essential oils don't
smell strongly enough.
22
Possible Solution
Stop using the humidifier and see
before using again. If the humidifier continues leaking, contact
Customer Support
This is caused by minerals in the water. Use purified or distilled
water to fill the humidifier. Avoid using water with high mineral
content.
Clean the humidifier every week (see
17).
If the humidifier has been used for a long period of time, moisture
may collect around it. Place a towel or mat underneath the
humidifier when using it for long periods of time.
Run the humidifier on a lower mist setting.
Open a window to ensure proper airflow for the humidifier, or
move the humidifier to a more well-ventilated room.
Make sure the water tank is properly in place (see
Started, page 9).
When replacing the water tank, wipe off excess water from the
water tank and base.
Follow the steps to address leaks in
If the humidifier is still leaking, contact
page 26).
Allow the humidifier to heat up for about 15 minutes to produce
.
warm mist.
Clean the heating element (see
The heating element may still be warm after being used for warm
mist. Allow the heating element to cool for at least 30 minutes.
The aroma is intended to be light. This humidifier is not an aroma
diffuser.
Important Tips
(see page 26).
Care & Maintenance
Important Tips
Customer Support
Care & Maintenance
(page 16)
, page
Getting
(page 16).
(see
, page 17).