Roborock QV Serie Mode D'emploi page 16

Issue Solution
The robot
cannot return
to the charging • After spot cleaning or a significant position change, the
dock after spot robot will re-generate the map. If the charging dock is
too far away, it may not be able to return to recharge
cleaning or
when it has and must be placed on the charging dock manually.
been moved
manually
• Voltage error. Check that the local voltage meets the
requirements listed on the dock.
• Check clean water tank placement or refill the tank as
The status
required.
indicator light
• Check dirty water tank placement or empty the tank as
is steady red
required.
• Check that the cleaning tray and cleaning tray filter
have been properly installed.
Reduced • The main brush or main brush cover is not properly
emptying installed. Check and install in place.
performance or • The filter, air duct, suction inlet, air inlet, dustbin,
unusual noise or disposable dust bag is blocked. Clean to remove
when emptying blockages.
• The mop cloths are not attached properly. Stick them
Reduced
on the mounts flat in place.
mop washing
• The floor is dirty. Change the mop washing mode to
performance
"Deep" in the app for better cleaning.
• Auto-drying is disabled. Check in-app settings.
• If the robot departs the dock during drying, the drying
Unable to start will end in advance.
auto-drying • In a humid environment, it is recommended to extend
the drying duration in the app to improve the drying
performance.
Issue Solution
• Auto-emptying is disabled. Check in-app settings.
• The dust container cover is not installed. Check and
install.
• Auto-emptying will not be triggered if the robot returns
to the dock without cleaning.
Unable to
auto-empty • The robot will not auto-empty after returning to the
dock in DND mode. Adjust the cleaning time or DND
period, or start emptying manually.
• Auto-emptying will not be triggered if the robot is
moved to the dock manually. Start emptying manually.
• The mop cloths will not be washed if not used.
• If the robot does not start from the dock or no dock is
found on the app map, it will not return to the dock for
mop washing.
Unable to wash • Check clean water tank placement or refill the tank as
the mop cloths required.
• Check dirty water tank placement or empty the tank as
required.
• Check that the cleaning tray and cleaning tray filter have
been properly installed.
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