Novatech TONN Mode D'emploi page 25

English
The warranty (repair or replacement) applies only if the product is used in accordance with these Instructions for Use (for
instruments, particularly with regard to handling, cleaning, sterilization and maintenance); the warranty period starts on the
delivery date.
If you have reason to believe that a new product is faulty, please contact the Customer Service in writing immediately and provide
as detailed a description as possible of the fault, the REF (product code), and the LOT (batch code) and/or series number. All
allegedly defective products must be returned to us for inspection. Instruments have to be completely cleaned and sterilized,
appropriate documentation must be enclosed with the return.
If the manufacturer finds that despite all due care the product was defective at the time of delivery, he will repair the product or
replace it promptly. If repair or replacement of the product is not possible, the buyer has the right to cancel the purchase or to
reduce the payment, but by a maximum of the purchase price amount.
Additional claims or those not mentioned here due to defect, and other claims regardless of the legal reason, including those based
on illegal acts and for compensation of immaterial damages against the manufacturer, his agents, dealers and suppliers, are
excluded unless existing law is contrary to the liability exclusion, e.g. in cases of intent or gross negligence or in the event of
physical injury.
All claims based on the consequences of non-compliance with the Instructions for Use, including specified indications,
contraindications, warnings, instructions, application, storage and off-label use, as well as the consequences of a combination with
third-party products are excluded.
Furthermore, all claims that result from the use of products that have expired, or were used despite the obvious damage to the
packaging, or resterilized and/or recycled contrary to the Instructions for Use, are excluded.
No one is allowed to change the above conditions, make further warranty or liability declarations, or guarantee any properties that
surpass those specified in the Instructions.
The General Terms and Conditions of the manufacturer, which can be accessed at http://www.novatech.fr/gtc apply in all
remaining instances.
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