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8 Troubleshooting
If the problem persists after following the
instructions in this section, contact your
vendor or an Authorized Service. Never try
to repair your product yourself.
Steam is emanated while the oven is work-
ing.
• It is normal to see vapour during opera-
tion. >>> This is not an error.
Water droplets appear while cooking
• The steam generated during cooking
condenses when it comes into contact
with cold surfaces outside the product
and may form water droplets. >>> This is
not an error.
Metal sounds are heard while the product
is warming and cooling.
• Metal parts may expand and make
sounds when heated. >>> This is not an
error.
The product does not work.
• Fuse may be faulty or blown. >>> Check
the fuses in the fuse box. Change them if
necessary or reactivate them.
• The appliance may not be plugged to the
(grounded) outlet. >>> Check if the appli-
ance is plugged in to the outlet.
• (If there is timer on your appliance) Keys
on the control panel do not work. >>> If
your product has a key lock, the key lock
may be enabled, disable the key lock.
Oven light is not on.
• Oven lamp may be faulty. >>> Replace
oven's lamp.
Error codes/reasons and possible solutions
Error codes
Er 5
Er 1 - Er 7
Er 8 - Er 27
Er 28 - Er 31
Error reasons
Meat probe communication er-
ror
Communication errors
Sensor errors
Meat probe errors
• No electricity. >>> Ensure the mains is
operational and check the fuses in the
fuse box. Change the fuses if necessary
or reactivate them.
Oven is not heating.
• The oven may not be set to a specific
cooking function and/or temperature.
>>> Set the oven to a specific cooking
function and/or temperature.
• The oven door may be open. >>> Make
sure the oven door is closed. If the oven
door remains open for more than 5
minutes, the time setting made for cook-
ing is cancelled and heaters do not work.
• For the models with timer, the time is not
set. >>> Set the time.
• No electricity. >>> Ensure the mains is
operational and check the fuses in the
fuse box. Change the fuses if necessary
or reactivate them.
• The oven door may be open. >>> Make
sure the oven door is closed. If the oven
door remains open for more than 5
minutes, the time setting made for cook-
ing is cancelled, heaters will not work and
the lamp will not switch on.
(For models with timer) The timer display
flashes or the timer symbol is left open.
• There has been a power outage before.
>>> Set the time / Turn off the product
function knobs and again switch it to the
desired position.
Possible solutions
Contact the authorized service to be able to cook again
with the meat probe. Remove the meat probe and set
the function selection knob to off (0) to be able to cook
normally without the meat probe in the oven. You may
then continue cooking without the meat probe.
Consult an authorized service for the error to be re-
solved.
Consult an authorized service for the error to be re-
solved.
Consult an authorized service for the error to be re-
solved.
EN / 41
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