Data Rating Plate; Before Calling For Service; Service Information - Thermador Professional P24WK Manuel D'entretien Et D'utilisation

Section 7: BEFORE CALLING FOR SERVICE
Before calling for service, check the following to avoid
unnecessary service charges.
Be sure to check these Items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the Cooktop disconnected from the electrical supply?
IF THE BURNERS DO NOT IGNITE
• Are the burner caps properly aligned on the burner bases
(Sealed Surface Burners)?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow of
gas?
• Are the Wok pilot ports clogged?
• Is the spark igniter sparking (Surface Burners and Wok)?
• Is there flame on the Wok pilot burner?

DATA RATING PLATE

Cooktop Models:
The data rating plate showing the model and serial numbers
of your Cooktop or Wok is located on the underside of the
Cooktop or Wok chassis near the gas inlet connection and
electric power cord. This information is required if customer
service is requested. Before installation, the model and serial
numbers should be entered in the appropriate spaces on this
page. After installation, accessing the information is difficult.
Product Rating Label Location – Cooktop Model
Front - Bottom of Unit
Product Rating
Label/Serial Tag
3" Min.
36"
Power
Cord
3-Prong grounding type
receptacle connected to
a properly grounded and
polarized electrical
supply rated at 120VAC,
10 Amps, Single Phase,
60 HZ. *15 Amps for
cooktop models with
electric griddle.
WOK Model:
The data rating plate shows the model and serial numbers
of your Wok. It is located on the bottom of the unit.
All manuals and user guides at all-guides.com

Before Calling for Service

Threading compounds must
be Resistant to Propane Gas
3/4" flex line
▲
Regulator (supplied
with unit) Install
horizontally,
A manual valve must be
installed external to the
appliance, in an accessible
location from the front, for the
purpose of shutting off the
gas supply.
All Installer supplied parts must
conform to Local Codes.
Customer Service:
800/735-4328
or see our website:
Before installation, record the
information below.
SERVICE
INFORMATION
___________________________
Model
___________________________
Serial Number
___________________________
Date of Purchase
___________________________
Dealer's Name
___________________________
Dealer's Phone Number
gas flow
___________________________
Service Center's Name
___________________________
Service Center's Phone Number
Also, enter this information on the
Product Registration Form in-
cluded with this product, then mail
it to the indicated address.
30
www.thermador.com
— Thank You.