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Troubleshooting
Problem
There is a popping
Cooking food in a sealed
sound during
container or using a
operation, and the
container with a tight lid.
oven doesn't work.
The oven exterior
There is not enough
gets too hot during
ventilation space around
operation.
the oven.
Objects are on top of the
oven.
The door cannot be
Food residue is stuck
opened properly.
between the door and
oven interior.
34 English
Cause
Action
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking
food can cause the
containers to burst or the
lids to pop off.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Check
the installation guide
and make sure that the
microwave is far enough
away from walls and
cabinets for proper
ventilation.
Remove all objects on the
top of the oven.
Clean the oven and then
open the door.
Problem
Cause
The oven does not
The oven may not work
heat.
if too much food is being
cooked or improper
cookware is being used.
Heating is weak or
The oven may not work
slow.
if too much food is being
cooked or improper
cookware is being used.
Action
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a flat bottom.
To test the oven, put
one cup of water in a
microwave-safe container,
put the container in
the oven, and then run
the microwave for 1-2
minutes to check whether
the water is heated. If the
water is heated, reduce
the amount of food and
start the function again.
Use a cooking container
with a flat bottom.
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