Publicité
TERMS AND CONDITIONS
Please read the terms and conditions below as they apply to all returns and are in addition to the Agilent Technologies
Vacuum Product Division – Products and Services Terms of Sale.
Unless otherwise pre-negotiated, customer is responsible for the freight charges for the returning product.
o
Return shipments must comply with all applicable Shipping Regulations (IATA, DOT, etc.) and carrier
requirements.
Agilent Technologies is not responsible for returning customer provided packaging or containers.
o
Customers receiving an Advance Exchange product agree to return the defective, rebuildable part to Agilent
o
Technologies within 15 business days. Failure to do so, or returning a non-rebuildable part (crashed), will result
in an invoice for the non-returned/non-rebuildable part.
Returns for credit toward the purchase of new or refurbished Products are subject to prior Agilent approval and
o
may incur a restocking fee. Please reference the original purchase order number.
Units returned for evaluation will be evaluated, and a quote for repair will be issued. If you choose to have the
o
unit repaired, the cost of the evaluation will be deducted from the final repair pricing. A Purchase Order for the
final repair price should be issued within 3 weeks of quotation date. Units without a Purchase Order for repair
will be returned to the customer, and the evaluation fee will be invoiced.
Products returned that have not been drained from oil will be disposed.
o
A Special Cleaning fee will apply to all exposed products.
o
If requesting a calibration service, units must be functionally capable of being calibrated.
o
Vacuum Products Division
Page 2 of 3
Terms and conditions
Agilent VPD Request for Return
Publicité
Chapitres
