Main Error Codes; Blocked Flue; No Fuel; Failed Ignition - Osburn OP00030 Manuel D'opération

Main Error Codes

This section contains the main error codes, possible causes and solutions. Visit our website
www.osburn-mfg.ca to download the detailed troubleshooting guide.
After an error code appears, the stove will stop by itself and begin a cooling cycle. To restart the stove,
press the «RESTART» button and then the start button. The stove will restart only when the cooling
cycle is completed.
DANGER
NEVER HANDLE OR REPLACE
COMPONENT WHEN THE STOVE
IS HOT.

Blocked Flue

The flue is blocked. One of the following components is obstructed or blocked by ashes or by a foreign
object : air intake shutter, combustion blower, burn pot, heat exchangers and exhaust channels,
exhaust blower or venting system. Refer to the «Maintenance» section.
The venting system is not properly installed. The venting system must comply with the installation
manual and with the venting system manufacturer's instructions.
A back draft occurred inside the flue. This can occur on a very windy day or if the venting system does
not have a proper termination.

No Fuel

The stove ran out of pellets. Fill the hopper.
The holes in the burn pot are clogged. Remove and clean the burn pot. The holes must not be
obstructed. Refer to the «Maintenance» section.
The rotary valve / auger is jammed or there is a faulty motor. Test both motor. Refer to the «Testing
a Component» section. During testing, the hopper lid must be closed. If one of the motors does not
seem to be working, either it is defective or the rotary valve / auger is jammed.
Faulty flue temperature sensor. When the stove is cold, the exhaust temperature displayed on page
1 of the «TROUBLESHOOTING» menu should display the ambient temperature. If this is the case,
turn the stove on. After 10 minutes, if the value has not increased, the flue temperature sensor is
disconnected or defective.

Failed Ignition

The holes in the burn pot are clogged. Remove and clean the burn pot. The holes must not be
obstructed. Make sure the tube around the igniter is not filled with ash. Refer to the «Maintenance»
section.
Poor fuel quality. The fuel use must be of good quality. Refer to the «Fuel» section and to the
«Combustion Adjustment» section.
Defective ignitor. Test ignitor. Refer to the «Testing a component» section. If it works properly, the tip
should be glowing red in less than two minutes.
Page 34
DANGER
DISCONNECT ANY POWER SOURCE
BEFORE HANDLING OR REPLACING A
COMPONENT.
Operation Manual - 3000