Abbott ALERE AFINION AS100 Manuel D'utilisation page 30

Information Codes and Troubleshooting
Information codes caused by sample or test cartridge
[#] Cause
201 Insufficient sample volume:
- Empty capillary
- Air bubble in capillary
- Capillary incompletely filled
202 Excess sample on the sampling
device exterior
203 Wrong sample material
204 Coagulated sample
Hemolysed blood sample or poor
sample quality
Test Cartridge or Analyzer
failure
205 Capillary cracked or damaged
206 Barcode label not readable
(dirty or damaged)
207 - No sampling device inserted
- Used sampling device belongs
to another Afinion test
- Label on sampling device not
readable (dirty or damaged)
208
Test Cartridge previously used
209 Test Cartridge has passed expiry
date
The date in the Analyzer is
incorrectly set
210
Test Cartridge temperature
too low
211 Test Cartridge temperature too
high
212 Test Cartridge not recognized by
the Analyzer
213 Test Cartridge or Analyzer
214 failure
215 Test Cartridge or Analyzer
failure
Hemolysed blood sample or poor
sample quality
(Afinion HbA1c)
217 Hemolysed blood sample or poor
sample quality
(Afinion HbA1c)
218 Condensation detected on
cartridge
Information codes and messages caused by Analyzer failure
[#] Cause
27
28 Start-up procedure failed
29
Self-test
error.
Analyzer
Analyzer failure
in non-
operative
mode
301 Self-test failed
28 | EN
Action to take
Repeat the test with a new sample and Test Cartridge.
Ensure that the capillary is completely filled with no air bubbles (see Package Insert for
the Afinion test in use).If the problem persists, contact you local Alere Afinion supplier.
Repeat the test with a new sample and Test Cartridge. Ensure that only the tip of the
capillary is in contact with the sample (see Package Insert for the Afinion test in use).
Repeat the test with a new sample and Test Cartridge. Ensure that proper sample
material is used (see Package Insert for the Afinion test in use).
Repeat the test with a new sample and Test Cartridge.
The time from filling the capillary until analyzing the Test Cartridge
should be as short as possible.
Consult the Afinion Package Insert.
Repeat the test with a new sample and Test Cartridge.
Repeat the test with a new sample and Test Cartridge.
If the problem persists, restart the Analyzer and run controls.
Repeat the test with a new sample and Test Cartridge.
Inspect the sampling device before use and handle with care.
Repeat the test with a new sample and Test Cartridge.
If the problem persists, contact your local Alere Afinion supplier.
Repeat the test with a new sample and Test Cartridge. Ensure that the correct
sampling device is in place and that the sampling device label is clean.
Repeat the test with a new sample and Test Cartridge.
Check expiry date on the foil pouch or kit container. Repeat the test using a new
sample and a new Test Cartridge from another lot.
Check the date in the Analyzer to make sure it is set correctly. Repeat the test with a
new sample and Test Cartridge.
Repeat the test with a new sample and a new Test Cartridge.
Ensure that the operating temperature is within acceptable range (see Package Insert
for the Afinion test in use).
Repeat the test with a new sample and a new Test Cartridge.
Ensure that the operating temperature is within acceptable range (see Package Insert
for the Afinion test in use).
The software version required for this test is not installed.
Contact your local Alere Afinion supplier for assistance.
Repeat the test with a new sample and Test Cartridge.
If the problem persists, restart the Analyzer and run controls.
Repeat the test with a new sample and Test Cartridge.
If the problem persists, restart the Analyzer and run controls.
Consult the Afinion HbA1c Package Insert.
Repeat the test with a new sample and Test Cartridge.
Consult the Afinion HbA1c Package Insert.
Repeat the test with a new sample and Test Cartridge.
Run a new test cartridge, ensure that the cartridge is equilibrated to room temperature
before the foil pouch is opened.
Action to take
Contact your local supplier for assistance.
Restart analyzer. If the problem persists, contact your local Alere Afinion supplier.
Restart the Analyzer.