Eliminating Faults - Thermador Masterpiece MEDS301WS Mode D'emploi

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14 Eliminating faults

Eliminating faults

You can eliminate minor faults on your appliance yourself.
Eliminating faults
Please read the information on eliminating faults before
contacting Customer Support. This may avoid unneces-
sary repair costs.
WARNING
Improper repairs are dangerous.
Only authorized service providers should repair the ap-
▶
pliance.
Fault
Oven door is locked and will not
open, even after cooling
Oven is not heating
Baking results are not as expected The rack position in not ideal
Food takes longer to cook than ex-
pected
Food is overcooked
Oven light is not working properly
Oven light does not turn off
Cannot remove lens cover on light There is soil build-up around the lens cover
Oven is not self-cleaning properly
Clock and timer are not working
properly
"E" and a number appears in dis-
play and control beeps
46
Cause and troubleshooting
The door lock is engaged
Turn the oven off at the circuit breaker and wait five minutes.
1.
Turn breaker back on.
2.
The oven should reset itself and will be operable.
a
There is no power supply to the appliance
Check circuit breaker or fuse box to your house.
1.
Make sure there is proper electrical power to the oven.
2.
There is no cooking temperature set
Set a heating mode temperature.
▶
Refer to the cooking charts for the recommended rack position.
1.
Check "Getting the most out of your appliance" for tips and suggestions.
2.
The oven temperature needs to be recalibrated
Note: The oven is carefully calibrated to provide accurate results.
If food is consistently too brown or too light the temperature can be offset.
▶
→ "Oven temperature offset", Page 24
The oven temperature needs to be recalibrated
Note: The oven is carefully calibrated to provide accurate results.
If food is consistently too brown or too light the temperature can be offset.
▶
→ "Oven temperature offset", Page 24
The oven light bulb is loose or defective
Replace or reinsert the light bulb.
▶
Tip: Touching the bulb with fingers may cause the bulb to burn out.
The oven door does not close properly
Check the oven door for obstructions.
1.
Check to see if the hinge is bent.
2.
The oven light is turned on
Press the oven light button to turn the oven light off.
▶
Wipe the lens cover area with a clean, dry towel, then try to remove the lens
▶
cover.
The oven is too hot to start self clean
Allow the oven to cool before running self clean.
1.
Always wipe out loose soils or heavy spillovers before running self clean.
2.
If the oven is heavily soiled, set the maximum self clean time.
3.
There is no power supply to the appliance
Check circuit breaker or fuse box to your house.
1.
Make sure there is proper electrical power to the oven.
2.
An electronics fault has occured
Press any key to stop the beeping.
1.
Reset the oven if necessary.
2.
Call an authorized service provider.
3.
If the appliance has an issue, call Customer Support.
▶
WARNING
Improper repairs are dangerous.
Repairs to the appliance should only be performed by
▶
authorized service providers.
Only original spare parts may be used to repair the ap-
▶
pliance.