Troubleshooting; Before Calling For Service - LG LDE3037ST Manuel Du Propriétaire

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this appliance.
Problem
Range is not level. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
Cannot move appliance • Cabinets not square or are built in too tightly. Contact builder or installer to make
easily.
Appliance must be • Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
accessible for service. • Anti-tip device engaged.
Oven control beeps • Electronic control has detected a fault condition.
and displays any F code
error.
Surface units will not • Improper cookware being used.
maintain a rolling boil
or cooking is not fast • In some areas, the power (voltage)may be low.
enough
Surface units do not • A fuse in your home may be blown or the circuit breaker tripped.
work properly
• Cooktop controls improperly set.
Surface unit stops • This is normal. The unit is still on and hot.
glowing when changed
to a lower setting
Areas of discoloration • Food spillovers not cleaned before next use.
on the cooktop
• Hot surface on a model with a light-colored cooktop.
Frequent cycling on and • This is normal.
off of surface units
Adjust leveling legs at base of range until the oven rack is level.
and have sufficient room for range clearance.
appliance accessible.
Touch CLEAR OFF to clear the display and stop
beeping. Reprogram oven.
If fault recurs, record fault number. Touch CLEAR
OFF and contact a Service agent.
- Use pans which are flat and match the diameter of the surface unit selected.
- Cover pan with a lid until desired heat is obtained.
- Replace the fuse or reset the circuit breaker.
- Check to see the correct control is set for the surface unit you are using.
- See Cleaning the Glass Cooktop section.
- This is normal. The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
- The element will cycle on and off to maintain the heat setting.
Possible Causes / Solutions
CODE
F-3
F-10
F-11
39
TROUBLESHOOTING
CAUSE
Shorted keypad
Door locking system don't
operate
No heating