Dremel 3D45 Traduction De La Notice Originale page 631

for a purpose or in environmental conditions for
which the Products were not designed or sold,
or use of the products outside the specified or
normal operating ranges for such Products (such
as commercial / professional use of Green Tools or
Dremel 3D printers);
• as a result of changes which occur in the condition
or operational qualities of the Products due to
climate or other environmental influence, foreign
material contamination or water entry or as a result
of exposure to excessive heat or solvents;
• from normal wear and tear or when replacement
or repair of parts would be part of normal
maintenance or service of the Products (for
example, carbon brushes, o-rings, cords, build
platforms or build tape) or where the damage is
only to surface coating, varnish or enamel;
• as a result of repairs, alterations or modifications to
the Product which have been performed by a third
party; or
• from the use of any spare parts not manufactured,
sold or approved by Bosch in connection with the
repair or replacement of the Product.
Neither will this warranty apply to products where
damage has been caused by continued use of the
products after it is known they are defective.
Wrong Deliveries and Transit Damage
Wrong deliveries, incorrect or damaged packing and
transit damage claims are not warranty claims. Such
cases should be directed to Bosch's Customer Service
line in Australia on 1300 307 044 or in New Zealand on
0800 543 353.
How to Make a Warranty Claim
If a Product fails within the warranty period, the end
user must stop using the Product and store the Product
in a safe, dry environment.
The Product must be returned before the end of
the Warranty Period (see Deadlines for Submitting
Warranty Claims below) to the place of purchase
or to a Bosch Silver Service Dealer or other Bosch
Authorised Service Dealer together with proof of
purchase and documentation detailing facts relevant
to the claim. To locate a Bosch Silver Service Dealer
or other Bosch Authorised Service Dealer, please call
1300 307 044.
For claims under the Optional Extended Warranty in
respect of the Extended Warranty Products, a copy
of the warranty confirmation certificate must also be
provided with the warranty claim.
Costs of Submitting a Warranty Claim
For invalid claims under this voluntary warranty, Bosch
will not be liable for the end user's costs in making the
warranty claim, including transport or return freight.
In respect of valid claims under this supplementary
voluntary warranty, the end user will not be charged
for costs associated with making a warranty claim,
including warranty processing costs, the cost
of replacement parts or freight. Reimbursement
for necessary and reasonably incurred costs or
expenses in making valid warranty claims under this
manufacturer's warranty may be sought from Bosch.
To enquire how to make a claim for reimbursement for
costs incurred in submitting a warranty claim, please
call 1300 307 044 in Australia or 0800 543 353 in
New Zealand. Documentary evidence in support of
such claim will be required.
Deadlines for Submitting Warranty Claims
Bosch aims to rectify genuine quality problems as a
priority. This is generally achieved by investigating
why defective products have failed and by introducing
immediate corrective action measures to prevent
reoccurring warranty failures. It is therefore critical that
all warranty claims are promptly submitted to Bosch as
soon as the product fails, and in any event before the
end of the warranty period.
Packaging
Products do not need to be returned with the original
packaging to make a warranty claim.
Product Liability and Product Safety
Bosch should be informed immediately about any
potential product safety concerns within and outside
the warranty period. Bosch is well aware of its
product liability and product safety obligations and
responsibilities. It is our aim to ensure appropriate
product safety standards are met in order to avoid
injury, loss and damage caused by defects in any
Products.
Privacy
Bosch is required to seek personal information from
an end user who seeks to make a claim under this
warranty.
Such personal information may be used by Bosch
and/or any Authorised Service Dealer (who is
authorised to process warranty claims and/or carry out
warranty repairs on behalf of Bosch) for the purpose
of processing such warranty claim and also for the
provision of customer support and further information
about Bosch's products and services (Purpose).
If an end user does not wish to provide Bosch and/
or its Authorised Service Dealer with personal
information, Bosch may be unable to process the end
user's warranty claim or to provide the end user with
additional customer support, services and information.
Bosch is committed to protecting the privacy of
personal information and will act in compliance with
applicable privacy laws, including the National Privacy
Principles under the Australian Privacy Act 1988 (Cth)
(as amended) and New Zealand's Information Privacy
Principles described in the Privacy Act 1993 (NZ).
Bosch takes security measures in order to protect any
personal information collected in the warranty claim
process against manipulation, loss, destruction, access
by unauthorized persons or unauthorized disclosure.
Bosch will not disclose any personal information to
third parties other than for the Purpose or except as
required by law.
An end user has the right to access the personal
information Bosch or its Authorised Service Dealers
hold about them. The end user can request to see,
change or modify the personal information held about
them, or withdraw consent for its usage, by contacting
Bosch at the Bosch Contact Details below.
Bosch Contact Details
This warranty is offered by Robert Bosch (Australia)
Pty Ltd (ACN 004 315 628) of 1555 Centre Road,
Clayton, Victoria 3168. Please call Robert Bosch
(Australia) Pty Ltd on 1300 307 044 in Australia
or 0800 543 353 in New Zealand or email at
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