Service Call Check - Sharp R-CD1200M Mode D'emploi

SERVICE CALL CHECK

Please check the following before calling for service!
1. Plug the power cord into a three-pronged electric-outlet. (See page EN-5)
2. Open the door
A. Does the oven light come on?
3. Place one cup of water (approx. 250ml) in a microwave-safe glass measuring cup in the oven and close the door
securely. Oven lamp should go off if door is closed properly.
Set the oven for 30 seconds on 100% (HIGH). At this moment:
Press these pads:
A. Does the oven light come on?
B. Does the "ON" indicator come on?
C. At the end of 30 seconds, is the water hot?
IF SERVICE IS NEEDED, PLEASE CONTACT YOUR NEAREST AUTHORIZED SHARP SERVICER.
ERROR MODE
Should any of the error indicators appear in the display, follow the instructions:
EE Mode
EE 1, EE 2 Failure of single magnetron
EE 3 Both magnetrons failed
EE 4 Voltage too high
EE 5 ★ ★
Voltage too low
EE 6 No or small food operation
EE 7 Oven cavity or component
temperature too high
EE 8 Circuit failure
EE 9 Maximum cooking time is
exceeded.
EE 0 Cooling fan motor and other
motor failure. Oven ceiling cover
is not installed properly.
★ EE 1 and EE 2 : In case of single magnetron failure, oven can be used until servicing by changing Custom Help
settings to allow operation under single magnetron only (see page EN-16). However, check food
carefully as additional cooking time will be needed when operating with a single magnetron.
★ ★ EE5
: EE5 is displayed only in R-CD1800 and R-CD2200.
Press the STOP/CLEAR pad to clear the error indicator. Any time an error code appears, check the reason and be sure
to call for service except EE7 and EE9. As for EE7, follow Action Required and if EE7 is still displayed, be sure to call
for service.
SELECT
TIME
Reason
Call for service.
Call for service.
Call for service.
Call for service.
Check the quantity of the food inside the oven cavity. If EE6 is
displayed and there is a suitable amount of food inside the oven
cavity, check that the temperature around the outside of the oven
is not excessive. Also, check the air intake fi lter and ventilation
openings to see if they are blocked. If the temperature around
the outside of the oven is not excessive and the air intake fi lter
and ventilation openings are not blocked, call for service.
Check that nothing is blocking air intake openings on oven back
or that oven exterior is very hot. Correct. Wait a few minutes and
try again. If problem persists, call for service.
Call for service.
Check NOTE for Cooking Double/Triple Quantity with Memory on
page EN-10, NOTES 2 for Single Stage Cooking or NOTES 2 for
Multi Stage Cooking on page EN-11 in the Operation Manual.
Press the STOP/CLEAR pad, and re-input by reducing Total Cooking
Time or power levels.
Cooling fan motor and other motors: Call for service.
Oven ceiling cover: Check that oven ceiling cover is properly
installed. If problem persists, call for service. (See page
EN-23 - EN-24)
3 0
START
Action Required
★
EN-4
Yes ____________No
Yes ____________No
Yes ____________No
Yes ____________No