Troubleshooting - Dovre VIRTUS E50 Installation Et Mode D'emploi

Troubleshooting

Problem Possible cause
Flame LED's are burnt
out.
Dim or no
Back black cloth is fall-
flame.
ing off and rolled up in
the flicker.
Ember bed is
Ember LED's are burnt
not glowing or
out.
dimming.
Appliance has over-
heated and safety
device has caused the
thermal switch to dis-
Appliance turns
connect.
off and will not
turn on. House circuit breaker
has tripped.
Appliance's fuse has
blown.
Appliance is not
plugged into an elec-
trical outlet.
Appliance will Appliance has over-
not come on heated and safety
when switch is device has caused the
flipped to ON. thermal switch to dis-
connect.
Circuit board is burnt
out.
No warm air
coming out of Heater is burnt out.
appliance.
Flame sputters. Flame motor is defect-
ive.
Remote Control Low batteries. Unit
does not work. switch in "O" position.
Wiring may be loose or
Flame is fixed. the flame motor may
be defective.
D OVRE
12
Solution
Inspect the LED's and replace them if necessary.
Change a flicker and back black cloth.
Inspect the ember bed LED's and replace them if necessary.
Turn off the main switch, allow appliance to cool for 10 minutes,
then turn it on.
Reset house circuit breaker.
Replace the fuse.
Check plug and plug in.
Turn off the main switch, allow appliance to cool for 10 minutes,
then turn it on.
Inspect the circuit board and replace it if necessary.
Inspect the burner and heater assembly and replace it if neces-
sary.
Call a qualified service technician and replace flame motor.
Replace AAA batteries in remote control.
Turn the switch in "I" position.
Subject to change because of technical improvements