Troubleshooting - Sony UPX-DP10 Mode D'emploi

Troubleshooting

If you run into any problem when using your UPX-
DP10, use the following table as a guide to
troubleshoot the problem. If the problem persists,
contact your Sony dealer or local authorized Sony
service facility.
While shooting
Symptom Possible causes/Action
A picture cannot be • The PLAY/CAMERA switch is
not to set to CAMERA.
taken when you press
the release button. t Set the switch to CAMERA.
• The camera is getting ready to
take a picture (the standby lamp
is flashing).
t Wait until the standby lamp
• The memory is full (the standby
lamp is flashing in red).
t Check the displayed remaining
• The flash button is not set
The flash does not
light. appropriately.
t Set the flash button to A ,
• The cord of the external strobe is
not connected to the camera.
t Connect the cord of the
• The battery is discharged.
t Charge the battery or replace it
t The strobe may be out of life.
lights in green.
number of shots that can be
taken. If zero, erase any
picture that is not necessary.
or E.
external strobe to the FLASH
jack of the camera.
with a new one.
Contact the Sony service
facility.
Liquid crystal display of the camera
Symptom Possible causes/Action
When taking a picture,
• The PLAY/CAMERA switch is set
no image is displayed to PLAY.
on the LCD. t Set the switch to CAMERA.
• The LCD MONITOR switch of
the camera is set to OFF.
t Set the switch to ON.
• The image data are being
transferred to the station.
t The LCD is automatically
No playback picture
• The PLAY/CAMERA switch is set
appears. to CAMERA.
t Set the switch to PLAY.
If played back in cold
• Condition due to the liquid
weather, the picture crystals.
may seem to present t Normal condition
curved sides.
The image presents
some red, blue and
green dots, or there
are black spots visible.
Picture quality
Symptom Possible causes/Action
The picture is out of • Focus is off.
t Check the distance between
focus.
• The camera was moved when
you pressed the release button.
t Hold the camera correctly,
• The lens is dirty.
t Clean the lens.
The picture is too dark. • The flash was blocked by a
finger or other obstacle.
t Hold the camera correctly, and
• The subject was too far away.
t Take the picture within range
• The subject was backlit.
t Use the flash.
The colors of the • This is due to fluorescent
picture taken indoors lighting.
t Set the white balance
are not correct.
• A finger was blocking the lens.
A part of the picture is
missing. t Hold the camera correctly, and
turned on when the image
transfer is finished.
the lens and the subject and
place the subject at the range
within which the focus is in.
then press the release button
slowly.
make sure nothing blocks the
flash.
of the flash.
correctly.
make sure a finger does not
block the lens.
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