Pool Heat Pump Is Not Heating - Waterco Electroheat PRO Guide D'utilisation

TROUBLESHOOTING

Pool Heat Pump Is Not Heating

Atmospheric conditions as well as the pool water temperature should not be below the
minimum operating temperatures, as stated below, in order to obtain efficiency and avoid
codes from appearing on the electronic control temperature display. These codes are not
generally a problem with the pool heat pump at these conditions and are not covered by
the warranty.
If temperatures are below the minimum temperatures the pool heat pump should not be
operated and must be switched off.
For Electroheat SubZero and Reversible (XLR) units, they will automatically stop without
human intervention.
Model
Electroheat SubZero
Reversible (XLR)
All others
IMPORTANT
Improper installation may cause this situation and will need to be corrected by the
owner.
1. Make sure the bypass valves are in the correct positions to ensure sufficient water flow.
Insufficient water flow will cause the compressor to shut off early.
2. If you have installed a timer or the pool heat pump is equipped with an integrated timer,
be sure it is programmed to allow the pool pump to work for sufficient time in order to
reach the programmed temperature.
3. Ensure the evaporator is cleaned regularly with a light spray of water and allow it to dry
before re-starting the pool heat pump to avoid premature ice build up on the evaporator.
4. Waterco recommends the use of a solar cover to retain heat of pool water. Pools
without covers lose 2 to 3 times more heat than pools with solar covers.
5. Make sure the electronic control of your pool heat pump has been programmed correctly;
during this test the pool heat pump and pool pump must be working continuously (e.g.;
the desired water temperature must be set correctly).
6. If the unit continually fails to reach the desired water temperature, we suggest
completing the following analysis chart and forwarding it to Waterco in order to avoid
unnecessary service fees.
Atmospheric conditions
must be above
32°F (0°C)
43°F (6°C)
52°F (11°C)
Pool Heat Pump
Pool water temperature
must be above
50°F (10°C)
65°F (18°C)
65°F (18°C)
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