Nothing Is Working But The Electronic; Nothing Is Working Except The Compressor; Fan Doesn't Work; Fan Blades Turn, But Compressor - Waterco Electroheat PRO Guide D'utilisation

TROUBLESHOOTING
Nothing Is Working but the Electronic Control Displays
Digits or a Code
1. Identify the analyser code that the electronic control displays and refer to the section
"Service Analyser Codes";
2. If the electronic control displays digits, make sure that the electronic control is
programmed correctly, refer to the section "Operation of your Pool Heat Pump" and
reprogram if necessary.
**Note that this situation could occur when the electrical voltage, as stated on the
pool heat pump name plate, is not respected. This situation is not covered by the
manufacturer warranty.
If you made the purchase of an automation system (or another equipment not included with
the Waterco pool heat pump), make sure that the equipment was properly installed. If the
problem is the installation of the other equipment, Waterco warranty will not apply and you
will pay the service call fees.

Nothing Is Working Except the Compressor

Only for models Aqua Nature XL or XLR 50, Geyser XL or XLR or Insta Manual 2001
For all models Aqua Nature XL or XLR 50, Geyser XL or XLR or all older units that the
electrical connections goes directly to the electrical panel box on the contactor (inside
of the pool heat pump), make sure with your electrician that the connections were done
adequately on the terminals L1 & L2 of the contactor and not directly on the terminals T1 &
T2; which would cause this situation.
Fan Doesn't Work (the Fan Blades Are Not Moving)
1. IMPORTANT: For safety, switch OFF the circuit-breaker;
2. Try to rotate the fan blades of the fan with a rod to see if the motor is jammed or seized;
3. If the fan blades do not turn freely, leave the unit switched OFF and call for service;
4. If the fan blades turn freely, switch ON the circuit breaker and the pool heat pump again.
** Note that your fan motor may have an electrical fault if the blades turn freely when the
unit is switched OFF and does not start when the unit is switched ON.