ZAPTEC Pro MID Mode D'emploi page 6

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Start charging with authentication for automatic payment solution/operator
1. The user must be created/activated for the payment solution/operator concerned.
2. Follow the instructions from the applicable payment solution/operator
for authentication and to start charging.
How to Stop Charging
1. To interrupt the charging process: Stop charging as recommended in your car's user
manual.
2. Disconnect the charging connector from the vehicle.
3. Disconnect the charging connector from the charging station.
4. Place the protective cover over the charging point to limit exposure to dust and rain.
Connecting a Charging Pass to your User
Zaptec Pro supports the most commonly used charging passes (Mifare Classic). If you
have a visually readable code, this can be added via Zaptec Portal or by scanning the
charging pass using the charging station as described below. Your user profile must
have access to the installation you wish to use. This must be done by admin/installation
owner in Zaptec Portal.
1. Download the Zaptec app from App Store/Google Play.
2. Register as a user and log in to the Zaptec app.
3. Go to the menu, select user profile and add a new charging card. Then follow the
instructions in the Zaptec app.
MID Model: Integrated MID Certified Energy Meter
Zaptec Pro has an integrated MID certified energy meter. Your charging station is
individually calibrated to ensure accurate measurements every time. MID class B
certification offers the same accuracy used in most home energy meters around the
world. Display shows the total energy delivered over the lifespan of the charging station.
To view your session energy, you can use Zaptec App, Zaptec Portal or if applicable your
eMobility Service Provider. For more technical information about the MID energy meter,
please visit https://zaptec.com/mid.
How to Monitor the Charging Station (Zaptec Portal)
You can log in via Zaptec Portal to see all your charging stations and all the charging
stations that you are registered to use. If you are the owner of an installation, you can
monitor all use, and you can use this information to share the electricity cost fairly. The
installation or owner of the installation must add you as a user of the installation in order
for you to be able to see the information.
Log in or register as a new user at https://portal.zaptec.com
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Adding Users to the Installation
The installation owner can add users of the system by going to 'access'. Here, new users
can be added, invited or removed from the system. This assumes that authentication
(user control) has been activated on the installation.
Locking the Charging Cable for the Charging Station
The charging cable can be locked permanently to the charging station. This feature is
activated via the Zaptec app.
1. Log in to the Zaptec app (can be downloaded from App Store/Google Play).
2. Go to settings and select the desired charging station.
3. Enter the PIN code for the charging station concerned and activate Lock cable
for this charging station.
Set Lighting Strength for the Status Indicator
• Log in to the Zaptec app.
• Click on the cog in the top right hand corner of the app home page.
• Select the charging station that you wish to amend the settings for.
• Enter the PIN code for the charging station
• The lighting strength can be adjusted by using the slider under
'Lighting strength for status indicator'.
Reading Error Codes
• Log in to the Zaptec app.
• Click on the cog in the top right hand corner of the app home page.
• Select the charging station that you want to view the error code for.
• Once the app has connected to the charging station, a red field will be displayed
when the charger has active error codes. Click on this field to show the details of
the active error codes.
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