Troubleshooting
Problem
Little or no mist generation
The flame effect has too much
smoke.
Cause
Transducer not operating correctly
Transducer is dirty
Transducer is not sitting correctly in
water reservoir
Fan is obstructed or blocked
Nozzle is not on water reservoir
correctly
Nozzle is blocked
Flame effect setting is too high
Solution
Check operation of transducer
Clean water reservoir and transducer
Switch off product, take nozzle
off water reservoir and ensure
transducer is fitted in water reservoir
correctly
Remove air filter and clean. Ensure it
is placed back in product correctly.
Ensure Nozzle is sitting on water
reservoir correctly
Clean water reservoir, transducer
and nozzle
Turn down the flame effect. Give the
product time to adjust to the new
setting
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