Guarantee - dinotec PREMIUM Guide D'installation, D'utilisation Et D'entretien

16. GUARANTEE

Before contacting your dealer, please have the following to hand :
- your purchase invoice,
- the serial no. of the electronics unit,
- the installation date of the equipment,
- the parameters of your pool (salinity, pH, chlorine levels, water temperature, stabilizer level, pool volume, daily filtration time, etc.).
Every effort and all our technical experience has gone into designing this equipment. It has been subjected to quality controls. If, despite all
the attention and expertise involved in its manufacture, you need to make use of our guarantee, it only applies to free replacement of the
equipment's defective (excluding shipping costs in both directions).
Guarantee period (proven by date of invoice)
Electronics unit : 2 years.
Cell : - 4 years for cells sold with a new appliance installed in a temperate zone (ex : Continental Europe).
Cell: - 2 years for cells sold with a new device installed in the tropics and subtropics (ex : Antilles, Reunion, Maghreb, Spain, Italy, ...).
Repairs and spare parts : 3 months.
The periods indicated above correspond to standard guarantees. However, these can vary depending on the country of installation and the
distribution network.
Scope of the guarantee
The guarantee covers all parts, with the exception of wearing parts that must be replaced regularly.
The equipment is guaranteed against all manufacturing defects within the strict limitations of normal use.
After-Sales Services
All repairs will be performed in the workshop.
Shipping costs in both directions are at the user's own expense.
Any downtime and loss of use of a device in the event of repairs shall not give rise to any claim for compensation.
In all cases, the equipment is always sent at the user's own risk. Before taking delivery, the user must ensure that it is in perfect condition and,
if necessary, write down any reservations on the shipping note of the carrier. Confirm with the carrier within 72 hours by recorded letter with
acknowledgement of receipt.
Replacement under guarantee shall in no case extend the original guarantee period.
Guarantee application limit
In order to improve the quality of their products, the manufacturer reserves the right to modify the characteristics of the products at any time
without notice.
This documentation is provided for information purposes only and is not contractually binding with respect to third parties.
The manufacturer's guarantee, which covers manufacturing defects, should not be confused with the operations described in this
documentation.
Installation, maintenance and, more generally, any servicing of the manufacturer's products should only be performed by professionals. This
work must also be carried out in accordance with the current standards in the country of installation at the time of installation.: The use of any
parts other than original parts voids the guarantee ipso facto for the entire equipment.
The following are excluded from the guarantee :
- Equipment and labour provided by third parties when installing the equipment.
- Damage caused by an installation not in compliance with the instructions.
- Problems caused by modifications, accidents, misuse, negligence of professionals or end users, unauthorised repairs, fire, floods, lightning,
freezing, armed conflict or any other force-majeure events.
Any equipment damaged due to non-compliance with the instructions regarding safety, installation, use and maintenance contained in this
documentation will not be covered by the guarantee.
Every year, we make improvements to our products and software. These new versions are compatible with previous models. The new versions
of hardware and software cannot be added to earlier models under the guarantee.
Implementation of the guarantee
For more information regarding this guarantee, contact your dealer or our After-Sales Service. All requests must be accompanied by a copy of
the purchase invoice.
Legislation and disputes
This guarantee is subject to French law and all European directives or international treaties in force at the time of the claim, applicable in
France. In case of disputes concerning its interpretation or execution, the High Court of Montpellier (France) shall have exclusive jurisdiction.
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