Operational problems
38
Operating Manual Biowelder
8.6
Device reverted
See Chapter 7.3 Reverse.
8.7
Network
The current IP address and the setting of the DHCP client of the Biowelder
can be queried from the Info menu item. See Chapter 6.2.11 Info.
The network configuration of the Biowelder
settings via the Reset Network Parameters menu. Read more about this in
Chapter 6.2.8 Network parameters for reset.
DHCP activated
Use DHCP only if there is a DHCP server in your network. Make sure that
the network configuration was done correctly.
If no connection can be established with the Web server of the device via
the network and the settings are correct, it is possible that your network has
a device with the same MAC address as the Biowelder
conflict, change the MAC address of the Biowelder
DHCP deactivated
Make sure that the network to which you connect the Biowelder
second device with the same IP address. The Biowelder
delivered by Sartorius Stedim Biotech with the static IP address of
192.168.1.199. There are various solution approaches to resolve this conflict:
Network
Parameter Reset
Isolated network
The Biowelder
TC device can be sent a ping to see if it is present
®
in the network .
8.8
Web browser settings
To work with the Web browser, Java Scripts and cookies must be allowed.
Make sure as well that the Automatic or Western Europe setting is chosen
under Encoding, otherwise characters may be incorrectly displayed.
8.9
Password forgotten
There are two ways to receive a forgotten password. A user can ask another
user from the Supervisor user group to reset the password or the emergency
input is used. The technician in charge must request the login data for the
emergency input.
Users from the Operator user group can change only their own password .
Total Containment
®
TC can be reset to the factory
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The network parameters of the device can be set to
the original state via the Reset Network Parameters
menu. If the network already has a device with the
IP address 192.168.1.199, the IP address of one of the
two clients must be changed.
The network settings of the Biowelder
changed only via the operator control via Web
browser. You might need to switch the device in an
isolated network to a unique IP address.
TC
®
TC. To resolve this
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TC so that it is unique.
®
TC has no
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TC device is
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TC can be
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