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WARRANTY
Limited Warranty
What does the Warranty Cover?
This Health o meter® Professional scale is warranted from date of purchase against defects of materials or in workmanship for a period
of two (2) years. If product fails to function properly, return the product, freight prepaid and properly packed to Pelstar, LLC (see "To
Get Warranty Service", below, for instructions). If the manufacturer determines that a defect of material or in workmanship exists, the
customer's sole remedy will be replacement of the scale at no charge. Replacement will be made with a new or remanufactured
product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value.
All replaced parts are covered only for the original warranty period.
Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Please save your invoice or receipt.
Pelstar dealers or retail stores selling Pelstar products do not have the right to alter, or modify or any way change the terms and
conditions of this warranty.
What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of
the product, use on improper voltage or current, use contrary to the operating instructions, abuse including tampering, damage in
transit, or unauthorized repair or alternations. Further, the warranty does not cover natural disasters, such as fire, flood, hurricanes and
tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary from country to country, state to
state, province to province or jurisdiction to jurisdiction.
To get Warranty Service make sure you keep your sales receipt or document showing proof of purchase. Call (+1) 800-638-
3722 or (+1) 708-377-0600 to receive a return authorization (RA) number, which must be included on the return label. Attach your proof
of purchase to your defective product along with your name, address, daytime telephone number and description of the problem.
Carefully package the product and send with shipping and insurance prepaid to:
Pelstar, LLC
Attention R/A#_____________
Return Department
th
9500 W. 55
St.
McCook, IL 60525
Extended Warranty Available*
This scale is eligible for Health o meter
period for an additional two years. This extension to the standard Limited Warranty can be purchased with new scales or for a facility's
existing scale before its current warranty has expired. To learn more, visit www.homscales.com/scalesurance/ or contact your medical
supply distributor.
*Not available in all countries
®
Health o meter
is a registered trademark of Sunbeam Products, Inc. used under license.
®
Health o meter
Professional products are manufactured, designed, and owned by Pelstar, LLC.
We reserve the right to improve, enhance, or modify Health o meter
®
Professional ScaleSurance
PELSTAR, LLC
9500 West 55th St. McCook, IL 60525-7110 USA
1-800-638-3722 or 1-708-377-0600
PLEASE REGISTER YOUR SCALE FOR WARRANTY COVERAGE AT:
www.homscales.com
®
Extended Warranty Program. ScaleSurance
®
Professional product features or specifications without notice.
© Pelstar, LLC 2023
20
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®
extends the warranty
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