Horizon Hobby UMX A-10 Thunderbolt II Manuel D'utilisation page 17

Horizon reserves the right to inspect any and all
Product(s) involved in a warranty claim. Service or
replacement decisions are at the sole discretion
of Horizon. Proof of purchase is required for all
warranty claims. SERVICE OR REPLACEMENT
AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER'S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF
WHETHER SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF
HORIZON HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price
of the Product on which liability is asserted. As
Horizon has no control over use, setup, final
assembly, modification or misuse, no liability
shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability. If
you as the purchaser or user are not prepared to
accept the liability associated with the use of the
Product, purchaser is advised to return the Product
immediately in new and unused condition to the
place of purchase.
Law
These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty
gives you specific legal rights, and you may also
have other rights which vary from state to state.
Horizon reserves the right to change or modify this
warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase
cannot provide warranty support or service. Once
assembly, setup or use of the Product has been
started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better
answer your questions and service you in the event
that you may need any assistance. For questions
or assistance, please visit our website at www.
horizonhobby.com, submit a Product Support
Inquiry, or call the toll free telephone number
referenced in the Warranty and Service Contact
Information section to speak with a Product Support
representative.
Inspection or Services
If this Product needs to be inspected or serviced
and is compliant in the country you live and use
the Product in, please use the Horizon Online
Service Request submission process found on
our website or call Horizon to obtain a Return
Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please
note that original boxes may be included, but are
not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier
that provides tracking and insurance for lost or
damaged parcels, as Horizon is not responsible for
merchandise until it arrives and is accepted at our
facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-
center_render-service-center. If you do not have
internet access, please contact Horizon Product
Support to obtain a RMA number along with
instructions for submitting your product for service.
When calling Horizon, you will be asked to provide
your complete name, street address, email address
and phone number where you can be reached
during business hours. When sending product into
Horizon, please include your RMA number, a list
of the included items, and a brief summary of the
problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure
your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon.
If you have any issue with a LiPo battery,
please contact the appropriate Horizon Product
Support office.
Warranty Requirements
For Warranty consideration, you must include
your original sales receipt verifying the proof-
of-purchase date. Provided warranty conditions
have been met, your Product will be serviced or
replaced free of charge. Service or replacement
decisions are at the sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty,
service will be completed and payment will be
required without notification or estimate of the
expense unless the expense exceeds 50% of the
retail purchase cost. By submitting the item for
service you are agreeing to payment of the service
without notification. Service estimates are available
upon request. You must include this request with
your item submitted for service. Non-warranty
service estimates will be billed a minimum of ½
hour of labor. In addition you will be billed for return
freight. Horizon accepts money orders and cashier's
checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any
item to Horizon for service, you are agreeing to
Horizon's Terms and Conditions found on our
website http://www.horizonhobby.com/content/_
service-center_render-service-center.
ATTENTION: Horizon service is limited to
Product compliant in the country of use and
ownership. If received, a non-compliant Product
will not be serviced. Further, the sender will be
responsible for arranging return shipment of the
un-serviced Product, through a carrier of the
sender's choice and at the sender's expense.
Horizon will hold non-compliant Product for a
period of 60 days from notification, after which
it will be discarded.
EN
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