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PELLET GRILL WILL NOT ACHIEVE OR MAINTAIN TEMPERATURE
P O S S I BL E C AU SE:
Insufficient Air Flow
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Through Burn Pot
Lack Of Fuel, Poor Fuel
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Quality, Obstruction In
Feed System
Temperature sensor
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(RTD)
PELLET GRILL PRODUCES EXCESS OR DISCOLORED SMOKE
P O S S I BL E C AU SE:
Grease build-up
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Quality of wood pellets
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Blocked burn pot
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Insufficient air intake
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for fan
FREQUENT FLARE-UPS
P O S S I BL E C AU SE:
Cooking temperature
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Grease build-up on
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cooking components
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SO LU TI O N:
Check burn pot for ash build-up or obstructions. Follow Care and Maintenance
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instructions for ash build-up. Check the fan to make sure it is working properly, and
air intake is not blocked. Follow Care and Maintenance instructions if dirty. Check
auger motor to confirm operation, and make sure there is no blockage in the auger
tube. Once all the above steps have been done, start the pellet grill, set temperature
to 300°F (148°F) and ignite the pellet grill. Check the fire is bright and vibrant.
Check hopper to check that fuel level is sufficient and refill if low. Should be
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poor quality of wood pellets, or the length of the pellets too long, this may cause
an obstruction in the hopper and auger. Remove pellets and follow Care and
Maintenance instructions.
Check status of temperature probe. Follow Care and Maintenance instructions if
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cover with creosote. Contact Consumer Service for a replacement part if damaged.
SO L UTI O N:
Follow Care and Maintenance instructions.
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Remove moist wood pellets from hopper. Follow Care and Maintenance instructions
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to clean out. Replace with dry wood pellets.
Remove moist wood pellets from burn pot and hopper and clear the auger tube by
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select Clean Out mode.
Check the fan and make sure it is working properly and air intake is not blocked.
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Follow Care and Maintenance instructions if dirty.
SO L UTI O N:
Attempt cooking greasy food at a lower temperature. Grease does have a lower flash
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point. Keep the temperature under 350°F (176°C).
Follow Care and Maintenance instructions.
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Halo Consumer Service
Toll-free: (833) 572-1688
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