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Problem/error
Laundry not dried
or drying takes
too long
Drum lighting error
Before you call the customer service, please check if you can resolve the problems yourself,
consulting the user instructions.
WARNING! If you cannot resolve the problems yourself and need help:
• Press the On/Off button.
• Pull out the mains plug and call the customer service.

CUSTOMER SERVICE

WARNING! Risk of electric shock
• Never try to repair an appliance which is defective or presumed to be defective. You may
put your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
• Improper repair will void the warranty and subsequent damages cannot be recognised!
56
English
Cause
• Filter is not cleaned.
• Dryer is placed in a
closed room; room that
is too cold; or room that
is too small and the air
overheats as a result.
• Laundry was not
sufficiently wrung or
spun.
• Amount of laundry dried
in the appliance is too
large or insufficient.
• Laundry (such as
bedding) gets tangled
into large balls.
• There is no lighting when
the dryer door is opened.
What to do?
• Clean the filter (see chapter
»CLEANING AND MAINTENANCE /
Cleaning the dryer filter«).
• Make sure there is adequate supply
of fresh air to the dryer; for example,
open the door and/or window.
• Check if the temperature in the room
where the dryer is installed is too high
or too low.
• If the laundry is still wet after the drying
cycle, repeat the drying and select
an appropriate drying programme
(after cleaning the filter).
• Use a suitable programme or extra
functions.
• Close the buttons or zippers on
the laundry before drying. Select a
suitable programme (e.g. the Bedding
program).
• After the drying process, loosen the
laundry and select an additional
drying programme (e.g. 90/60/30 min.
(Timed drying program)).
• Disconnect the dryer from the power
mains and call the customer service.

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