5 . A F T E R S A L E S S E R V I C E
IMPORTANT!
When calling the After-Sales Department, please have the following information ready, it
will be required regardless of the problem: UPS model, serial number and date of
purchase.
Give an accurate description of the problem including the following details: type of
equipment powered by the UPS, indicator led status, alarm status, installation and
environmental conditions.
You will find the technical information you require on your guarantee or on the
identification plate on the back of the unit. If convenient you may enter the details in the
following box.
M o d e l
3
E
..... VA
!
Please keep the original packaging. It will be required in the event the UPS is returned to
the After-Sales Department.
INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line : tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 09 05 04 205 12
All manuals and user guides at all-guides.com
S e r i a l n u mb e r
D a t e o f p u rc h a s e
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