Warranty Invalidation; Terms Of Returns - Tecno-gaz STERILAIR PRO Manuel De L'utilisateur

ENGLISH
WARRANTY INVALIDATION
The warranty is void if:
a) the appliance is damaged due to fall, exposure to flames, spilled liquids, lightning,
natural disasters, weather‐related events or due to causes not attributable to
manufacturing defects;
b) the installation does not comply with the manufacturer's instructions and has been
carried out by unauthorised personnel;
c) the equipment is repaired, modified or otherwise tampered with by Buyer or
unauthorised third parties;
d) when requesting servicing covered by the warranty the serial number of the product
has been removed, deleted, forged, etc.;
e) the installation and commissioning report is not returned, filled in and signed, within
15 days from the date of installation;
f) the Purchaser suspends and/or delays, for any reason, the payment of any sum due for
the purchase and/or maintenance of equipment;
g) scheduled periodic maintenance or other requirement provided for in the user manual
and maintenance has not been carried out.
TERMS OF RETURNS
1. All returns must be made with products packaged in their original packaging; if not
made with the original packing; the cost for restoring the packaging will be charged;
2. All returns must be made with CARRIAGE PAID;
3. The customer must anticipate the return by requesting written authorisation from the
manufacturer's sales office to carry out the "Customer returns management form" in
accordance with the manufacturer's Quality Management System.
4. The returns document must state:
 The item's reference code;
 The number of the purchase invoices or delivery notes;
 Serial number and batch of the product;
 Reason for returning the item;
 The identification number of the "Customer returns management form" or enclose
a copy of the form;
5. Returns are accepted only after the material has been viewed. In case of non‐
compliance, they can be returned to the sender, at the sole discretion of the
manufacturer;
6. The costs to repair and test the product will be charged for each product returned.
7. The parts replaced under warranty must be returned with carriage paid.
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