Ingeteam INGEREV CITY Ground Manuel D'installation Et Usage page 52

Ingeteam Troubleshooting
Make sure that the RFID reader card is correctly installed (see following figure).
RFID card reader Control board
If the error persists, contact the Ingeteam telephone support service.
For INGEREV CITY Duo charging stations, contact Ingeteam.
Tilt sensor alarm (error code 0064)
Description
These charging stations may have a tilt sensor that detects whether the installed station doesn't maintain the
vertical angle relative to the ground.
Solution
Make sure that the unit is installed vertically, perpendicular to the ground. If this is not the case, correct the
installation.
DC current leak (error code 0128)
Description
The maximum admissible limit for direct current leaks is exceeded while charging.
Depending on the model, charging stations can have a direct current leak sensor for charging. A leak in the current
that causes the alarm to trigger originates from the electric vehicle that is being charged; thus it is not an alarm for
the station, rather the charge is stopped for safety reasons.
Solution
If the alarm persists when there is no electric vehicle connected, contact the telephone support service.
Charging sequence fault (error code 0256)
Description
Incorrect charging sequence or disconnection of the vehicle during charging.
Solution
If the alarm appears due to the vehicle's disconnection during the charge session, it will disappear upon
completing the session.
If the alarm persists when there is no charge session in progress, contact the telephone assistance.
52 ABA2020IQM01_B - Installation and Operation Manual