Appendix A: Trouble Shooting & Support; A.1.1 Ups - Atlantis ONEPOWER A03-PE602 Manuel De L'utilisateur

APPENDIX A: TROUBLE SHOOTING & SUPPORT
If the UPS is not functioning properly, you can refer first to this chapter for simple
troubleshooting before contacting your reseller. This could save you time and effort
but if the problem persist, then consult your service provider.

A.1.1 UPS

The LED and the acoustic signals are a profit tool to individualize immediately possible
problems
Situation
No LED display on the
front panel.
Alarm continuously
sounds (every
seconds) when the mains
is normal.
Alarm
continuously when the
mains is normal.
When power fails, back-
up time is shorten.
Check Items
1. Low battery.
2. Battery fault.
3. The UPS is not turned on.
1. The UPS is overload.
1/2 2. UPS is fault
sounds 1. Battery defect.
2. Charging
damaged
1. The UPS is close to
overload.
2. Battery voltage is too low.
3. Battery defect. It might be
due to high temperature
operation environment, or
board is
33
Solution
1. Charge the UPS at
least 8 hours.
2. Replace the battery
with the same type
of battery.
3. Press the
switch again to turn
on the UPS.
1. Remove
uncritical load.
2. Remove
uncritical load and
re-switch on
UPS.
3. Contact Atlantis.
1. Replace the battery
with the same type
of battery.
2. Contact Atlantis.
1. Remove some critical
load.
2. Charge the UPS at
least 8 hours.
3. Replace the battery
with the same type
FRA
power
some
some
the