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5
Maintenance and Troubleshooting
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A general marker was assigned to this test result.
A pre-meal marker was assigned to this test result.
A post-meal marker was assigned to this test result.
A pre-meal marker was assigned to this test result and the post-meal test
reminder has been activated.
The activation chip is missing. Turn the meter o and insert the activation chip. If
you need an activation chip, contact Accu-Chek Customer Care at
1-800-363-7949.
This message may appear when using a white code chip in the meter. It means
the test strips expire at the end of the current month. At the end of the month,
discard the white code chip and any remaining test strips. Insert a black
activation chip. Make sure the time and date in the meter are correct.
The test strip may be damaged or not properly inserted. Remove and reinsert the
test strip or replace it if damaged. If the message reappears, contact Accu-Chek
Customer Care at 1-800-363-7949.
The activation chip is incorrect. Turn the meter o and insert a new activation
chip. If you need an activation chip, contact Accu-Chek Customer Care at
1-800-363-7949.
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