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Display and Error Messages
WARNING
• Never make therapy decisions based on an error message.
• If you have any concerns or see any other error display, contact Accu-Chek Customer Care at
1-800-363-7949.
Display
Action
The meter will not
turn on or the
display is blank.
Maintenance and Troubleshooting
• Batteries are dead. Insert new batteries.
• Display is damaged. Contact Accu-Chek Customer Care at 1-800-363-7949.
• Meter is defective. Contact Accu-Chek Customer Care at 1-800-363-7949.
• Extreme temperatures. Move the meter to a more temperate area.
Battery power is low. Change the batteries soon.
The meter is in set-up mode, waiting for you to change or confirm settings.
The meter is ready for you to insert a test strip.
The meter is ready for a drop of blood or control solution.
Blood glucose may be higher than the measurement range of the system. See
Chapter 2, Unusual Blood Glucose Results.
Blood glucose may be lower than the measurement range of the system. See
Chapter 2, Unusual Blood Glucose Results.
Blood glucose is below the defined hypoglycemic (low blood glucose) level. See
Chapter 2, Unusual Blood Glucose Results.
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