Troubleshooting Tips; Before You Call For Service - GE Monogram ZGP364LDNSS Manuel Du Propriétaire

Before you
call for service
38
Problem Possible Cause
Oven Will Not Work A fuse in your home may be blown or the circuit breaker tripped.
The oven controls are not properly set.
The oven controls are set for cleaning. If necessary, allow the oven to cool; then
open the door.
Make sure the Oven Mode Selector is set to BAKE and the Temperature knob is
set to a temperature.
Surface Burners The oven gas shut-off valve may have accidentally been moved during cleaning
Light But Oven or moving.
Does Not
Oven Light(S) Do The light bulb is defective. Replace the bulb.
Not Work The oven is self-cleaning or the Sabbath feature is set. The oven lights do not
come on during self-cleaning or if the Sabbath feature is set.
The oven is set for Proof mode. The lights cycle on and off as necessary to
maintain Proof temperature.
Food Does Not The oven controls are improperly set. See the Baking or Roasting section.
Bake Or Roast Oven not preheated for a long enough time; wait for the oven to signal preheat.
Properly Incorrect cookware or cookware of improper size being used. See Baking Tips.
Racks in the wrong position. See the Baking or Roasting section.
Use a foil tent to slow down browning during roasting.
Oven thermostat needs adjustment. See the Oven thermostat adjustment section.
Food Does Not This model is designed for closed door broiling only. Close the door. Always broil
Broil Properly with the door closed.
The oven controls are not set at BROIL. See the Broiling section.
The probe is plugged into the outlet in the oven. Remove the probe from the oven.
Improper rack position being used.
Cookware is not suited for broiling. Use the broiling pan and grid that came with
your oven.
Aluminum foil used on the broiling pan and grid has not been fitted properly and
slit as recommended.
Oven Will Not Self The oven temperature is too high to set a self-clean operation.
Clean Allow the oven to cool below the locking temperature and reset the controls.
The controls are not properly set. See the Self-Cleaning Oven section.
Cracking Or This is normal. This is the sound of the metal heating and cooling during both
Popping Sound the cooking and cleaning functions.
During Cleaning
Excessive Smoking The oven is heavily soiled. Turn the Oven Mode Selector and the Temperature
Occurs During knobs to OFF. Open the windows to rid the room of smoke. Wait until the locked
Cleaning door indicator light goes off. Wipe up excess soil and reset the clean cycle.
Oven Not Clean The oven was heavily soiled. Clean up heavy spillovers before starting the clean
After A Clean Cycle cycle. Heavily soiled ovens may need to self-clean again.
Oven is connected to a 208V electrical supply. Set your cleaning time for 5 hours.
The oven controls are not properly set. See the Self-Cleaning Oven section.
Oven Racks Are The racks were cleaned in the self-clean cycle and now need periodic lubrication.
Difficult To Slide Do not spray with a cooking spray or other lubricant sprays. See Full extension
oven racks in the Care and Cleaning section.

Troubleshooting Tips

Professional All-Gas Range
49-85246-1