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Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Surface units do not
work or they do not
work properly
Control signals after
entering cooking time
or delay start
Food does not bake
or roast properly
Clock and timer do
not work
Oven light does
not work
Food does not
broil properly
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Possible Causes
The self-clean cycle has
been set.
The surface units are
not plugged in solidly.
The surface unit controls
improperly set.
The drip pans are not set
securely in the cooktop.
A fuse in your home may be
blown or the circuit breaker
tripped.
You forgot to enter a
bake temperature or
cleaning time.
Oven controls improperly set.
Rack position is incorrect
or the rack is not level.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
Oven thermostat needs
adjustment.
Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
Oven controls improperly set. • See the Using the clock and timer section.
Light bulb is loose or defective. • Tighten or replace the bulb.
Switch operating light
is broken.
Door not open to the broil stop • See the Using the oven section.
position as recommended.
Oven controls improperly set.
Improper rack position being used. • See the Broiling Guide.
Cookware not suited for broiling. • Use the broiling pan and grid that came with your range.
Aluminum foil used on the
the broiling pan and grid has
not been fitted properly and
slit as recommended.
In some areas the power
(voltage) may be low.
What To Do
• During a self-clean cycle, the surface units will not work.
Press the OFF pad to stop the self-clean cycle or wait
until the self-clean cycle is finished to set and use the
surface units. See the Using the surface units section.
• With the controls off, check to make sure the surface
unit is plugged completely into the receptacle.
• Check to see the correct control is set for the surface
unit you are using.
• With the controls off, check to make sure the drip
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
• Replace the fuse or reset the circuit breaker.
• Press the BAKE pad and desired temperature or the
CLEAN pad and desired clean time.
• See the Using the oven section.
• See the Using the oven section.
• See the Adjust the oven thermostat—Do it yourself!
section.
grounded outlet.
• Replace the fuse or reset the circuit breaker.
• Call for service.
• Make sure you press the BROIL pad.
• See the Using the oven section.
• Preheat the broil element for 10 minutes.
• Broil for the longest period of time recommended in
the Broiling Guide.
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