Troubleshooting - Siemens TQ5 Serie Mode D'emploi

Errors
Display shows "Please refill
water tank" despite the fact
that the water tank is full.
Display shows "Fill the bean
container with coffee beans."
despite the fact that the ban
container is full.
The grinder is not grinding
any coffee beans despite full
bean container.
Display shows "Please clean
brewing unit, replace and
close door.".
Display shows "Voltage (V) in-
correct.".
Display shows "Please restart
appliance.".
Display very frequently shows
"calc'nClean".
Cause
Limescale deposits in the wa-
ter tank are blocking the sys-
tem.
Beans are too oily and are not
falling into the grinder.
Brewing unit is soiled.
Mechanism of brewing unit is
stiff.
Too much ground coffee in
the brewing unit.
Voltage in the house system is
incorrect.
Brewing unit is heavily soiled
or cannot be removed.
Appliance has a fault.
Water is too hard.
Incorrect or too little descal-
ing agent used.
Service programme has not
been carried out in its entirety.
Troubleshooting en

Troubleshooting

Clean the water tank thoroughly.
1.
Start the descaling programme.
2.
→ "Using the descaling programme",
Page 65
▶
Gently tap the bean container.
▶
Change the coffee variety.
Do not use oily beans.
▶ Clean the empty bean container with
a damp cloth.
▶ Clean the brewing unit.
→ "Cleaning brewing unit", Page 64
▶
Clean the brewing unit.
→ "Cleaning brewing unit", Page 64
▶
Use no more than 2 level measuring
spoons of ground coffee.
→ "Cleaning brewing unit", Page 64
▶
Only operate the appliance at 220 -
240 V.
▶
Restart the appliance.
▶ Clean the brewing unit.
→ "Cleaning brewing unit", Page 64
Pull out the mains plug and wait
1.
10 seconds.
Re-insert the mains plug.
2.
Insert a new water filter.
1.
→ "Insert water filter", Page 58
Set the corresponding water hard-
2.
ness.
→ "Setting the water hardness",
Page 52
▶ When descaling, only use suitable
tablets.
▶
Reset the service programme.
→ "Resetting service programmes",
Page 65
69