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Should­your­slicer­fail­to­function­properly,­here­are­a­few­things­you­can­check­before­calling­a­
Berkel­servicer.
Product not slicing properly; thick and thin or irregular slices
•­ Is­the­knife­sharp?­If­not,­sharpen­according­to­instructions­in­this­manual.­Remember,­only­
sharpen a clean knife.
•­ Does­the­product­size­exceed­the­capacity­of­the­slicer?­Too­large­a­product­may­rub­against­the­
sharpener assembly causing interference to normal slicing.
•­ Is­the­product­positioned­correctly­and­held­securely­on­the­product­table?­If­not,­product­may­
move­or­rotate­during­slicing­operation­resulting­in­partial­or­thick­and­thin­slices.
•­ Are all components held securely in place? A loose product table or pusher can cause
inconsistent slices.
Knife not sharpening
•­ Are­sharpening­procedures­being­followed­exactly­as­explained­in­this­manual.
•­ Are­sharpening­stones­clean?­If­not,­clean­according­to­instructions­given­in­"Sharpener­
Maintenance" section).
•­ Is­the­knife­clean?­If­coated­with­food­fats,­sharpener­stones­cannot­sharpen.­Clean­per­
instructions in this manual.
•­ Are­sharpening­stones­making­solid­contact­with­the­knife?­If­not,­have­your­Berkel­servicer­
adjust them.
•­ Are­sharpening­stones­severely­worn­and­not­making­contact­with­the­knife?­Are­the­
sharpening­stones­cracked­or­chipped?­If­so,­have­your­Berkel­servicer­replace­and­adjust­the­
new stones to the proper position for best sharpening results.
Electrical failure
•­ Is­slicer­fully­plugged­into­a­properly­grounded­115V­AC­outlet?­If­properly­connected,­the­
white power ON light should be illuminated when the slicer is on.
•­ Inspect­power­cord.­Has­it­been­damaged,­cutting­off­electrical­flow?­If­so,­call­your­Berkel­
serviceman­to­replace­the­power­cord.
•­ Are you getting electricity from the wall outlet? Check by plugging in another piece of
equipment­with­the­same­electrical­requirements.­Also,­check­circuit­breaker­or­fuse.
•­ If­you­are­getting­electrical­power­and­your­slicer­is­still­not­operating,­contact­your­Berkel­
servicer.
Thickness control knob not operating gauge plate
•­ If­the­thickness­control­knob­is­not­opening­and­closing­the­gauge­plate­properly,­it­is­a­sign­
that­the­internal­mechanism­has­suffered­some­loss­of­adjustment.­Do­not­try­to­adjust­the­
mechanism­yourself.­Call­your­Hobart­or­Berkel­Servicer.
If­correction­of­any­of­the­above­conditions­does­not­result­in­a­functional­slicer,­call­your­Designated­
Hobart­or­Berkel­Service­Location

Troubleshooting

BK45780 (07-21) Owner/Operator Manual • 19

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