Canadian Spa Halifax Manuel D'instructions page 22

ISSUE
• No power
• RCD trips
• Heater not operating or spa not
heating
• Pump not operating or turns off
after a short time
• Pump surging
• Light will not turn on
• Air Blower will not operate or
turns off after a short time
• Ozone Generation Unit will not
operate
• No water Flow from Jets
• Jet popped Out
• No air flow from jet
• Noisy Pump or Motor
• Spa Overheating
• Spa will not turn off
• Abnormal water
• Water not clean
Trouble shooting
POSSIBLE CAUSE
Breaker or RCD off
Loose wire connection
Mis-wired
Component failure
Improper voltage to heater
Set on ECON or SLP mode
Temperature set to low
Water level too low
Blown fuse
Component failure
Air lock
Improper voltage to pump
Time out
Component failure
Thermal overload
Low water level
Burned out bulb
Light bulb may have fallen out
Blown fuse
Time out
Thermal overload
Component failure
Blown fuse
Burned out UV bulb
Component failure
Air lock
Adjustable jets turned off
Faulty pump or motor
Slice valve closed
Clogged filter
Jet face not seated
Broken jet
Adjustable jets turned off
Air control valve not open
Broken jet
Jet not seated properly
Air lock
Low water level
Clogged filter
Damaged or warn motor bearings
High ambient temperature
Filtration duration
Spa is trying to heat
Spa is on high filter cycle
Spa is in standard mode
Excessive evaporation
Excessive splashing
Dirty or clogged filter
Poor water chemistry
Insufficient filtration Cycle duration
High solids content
SOLUTION
Check that RCD breaker is turned ON
Check wire connections
Check wiring per diagram, especially neutral wire
Perform elimination test to determine failed component. See
elimination test section
At power up, verify voltage to heater by observing the last
numbers displayed on Topside Console:'12' for 110-120 volt
spas or '24' for 230-240 volt spas
Reset to STD
Set temperature above current water temperature
Add water until water level is 1 inch (25mm) above Water Line
Check 30amp bus fuse on control board
Contact dealer
See Air lock procedure
Contact dealer or qualified electrician
As a safety precaution, the Spa Controller only allows Pump
operation for 15 minutes continuously
Contact dealer or qualified electrician
During extreme high ambient temperatures the pump motor may
reach the motor thermal overload limit. Wait until motor cools
and retry. If problem persists contact dealer
Add water until water level is 1 inch (25mm) above water line
Change bulb
Unscrew back housing and reinsert bulb
Check Air Blower fuse
As a safety precaution, the Spa Controller only allows Air Blower
operation for 15 minutes continuous
During extreme high ambient temperatures the Air Blower motor
may reach the motor thermal overload limit. Wait until motor
cools to and retry. If problem persists contact dealer
Contact dealer or qualified electrician
Check Ozone fuse
Replace unit
Contact dealer
See air lock procedure
Turn jets on
Contact dealer
Open slice valve
Clean or change filter
Insert jet and turn clockwise until jet snaps into place you will
feel the jet seat
Contact dealer
Turn jets on
Open air control valve
Contact dealer
Insert jet and turn clockwise until jet snaps into place as it seats
See air lock procedure
Add water until water level is 1 inch (25mm) above water line
Clean or replace filter
Contact dealer
During extreme high ambient temperatures the spa may over
heat due to internal friction with in the plumbing. Reduce set
temperature or remove spa cover to cool.
Reduce filtration cycle duration to minimum setting
Check set temperature or heat indicator light on topside console
is ON
Check filter cycle and reduce to 2 or 4
See spa modes section
Check and adjust spa cover if needed
Monitor water level after each use
Clean or replace filter
See common water problems section
Based on usage ,adjust filtration cycle duration
See common water problem section
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