Warranty - DeVilbiss Healthcare Drive iGo 2 Démarrage Rapide

WARNING
Use of accessories and cables other than those specified or provided by the manufacturer of this equipment could result in increased electromagnetic emissions or
decreased electromagnetic immunity of this equipment and result in improper operation.
WARNING
Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm (12 inches) to any part
of the iGo2, including cables specified by the manufacturer. Otherwise, degradation of the performance of this equipment could result.

WARRANTY

Drive DeVilbiss Healthcare warrants the Drive DeVilbiss iGo2 Portable Oxygen Concentrator under the conditions and limitations stated below. Drive DeVilbiss warrants this equipment to
be free from defects in workmanship and materials for three (3) years from date of factory shipment to the original purchaser (typically the healthcare provider) with the exceptions of the
Sieve Beds (warranted for 1 year), and Battery (warranted for 1 year). The carry case is excluded from this warranty. These warranties are limited to the Buyer of new equipment
purchased directly from Drive DeVilbiss, or one of its Providers, Distributors, or Agents. Drive DeVilbiss' obligation under this warranty is limited to product repair (parts and labor) at its
factory or at an Authorized Service Center. Routine maintenance items, such as filters, are not covered under this warranty, nor does it cover normal wear and tear.
WARRANTY CLAIMS SUBMISSIONS
The original purchaser must submit any warranty claim to Drive DeVilbiss or to an Authorized Service Center. Upon verification of the warranty status, instructions will be issued. For all
returns, the original purchaser must (1) properly package the unit or parts in a Drive DeVilbiss approved shipping container, (2) properly identify the claim with the Return Authorization
Number, and (3) send the shipment freight prepaid. Service under this warranty must be performed by Drive DeVilbiss and/or an Authorized Service Center.
NOTE– This warranty does not obligate Drive DeVilbiss to provide a loaner unit during the time that an oxygen concentrator is undergoing repair.
NOTE– Replacement components are warranted for the unexpired portion of the original Limited Warranty.
This warranty shall be voided, and Drive DeVilbiss shall be relieved of any obligation or liability if:
• The device has been misused, abused, tampered with, or used improperly during this period.
• Malfunction results from inadequate cleaning or failure to follow the instructions.
• The equipment is operated or maintained outside the parameters indicated in the Drive DeVilbiss operating and service instructions.
• Unqualified service personnel conduct routine maintenance, servicing, or repairs.
• Unauthorized parts or components (i.e., regenerated sieve material) are used to repair or alter the equipment.
• Unapproved filters are used with the unit.
THERE IS NO OTHER EXPRESS WARRANTY. IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED
TO THE DURATION OF THE EXPRESS LIMITED WARRANTY AND TO THE EXTENT PERMITTED BY LAW ANY AND ALL IMPLIED WARRANTIES ARE EXCLUDED. THIS IS THE
EXCLUSIVE REMEDY AND LIABILITY FOR CONSEQUENTIAL AND INCIDENTAL DAMAGES UNDER ANY AND ALL WARRANTIES ARE EXCLUDED TO THE EXTENT EXCLUSION
IS PERMITTED BY LAW. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE LIMITATION OR EXCLUSION OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
NOTE– International warranties may vary.
ORDERING AND RETURNING PARTS
Drive DeVilbiss Customer Service Contact Information
Customer Service (USA): 800-338-1988
International Department: 814-443-4881 / DHCinternational@DeVilbissHC.com
Customer Service (UK): +44 (0) 121 521 3140
Customer Service (France): +33 (0) 2 47 42 99 42
Customer Service (Germany): +49-621-178-98-230
ORDERING NON-WARRANTY REPLACEMENT PARTS
Order non-warranty parts and literature from your Drive DeVilbiss provider.
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