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Cleaning and care
The information in this section provides help on how
best to care for your cooktop. Suitable cleaning
products can be purchased from the after-sales
service or in our eShop.
Glass ceramic
Clean the cooktop after each use. This will prevent
spills from burning onto the ceramic.
Only clean the cooktop when it has cooled down
sufficiently.
Use only cleaning agents which are suitable for
ceramic. Follow the cleaning instructions on the
packaging.
Never use:
▯
Undiluted washing-up liquid
▯
Detergent intended for dishwashers
▯
Scouring agents
▯
Harsh cleaning agents such as oven spray or
stain remover
▯
Abrasive sponges
▯
High-pressure cleaners or steam jet cleaners
Heavy deposits of dirt can be best removed with a
glass scraper, available from retailers. Please note the
manufacturer's instructions.
You can also obtain a suitable glass scraper from our
after-sales service or from the e-Shop.
Cooktop surround
To prevent damage to the cooktop surround, please
observe the following instructions:
▯
Use only warm, soapy water.
▯
Do not use harsh or abrasive agents.
▯
Do not use the glass scraper.
Troubleshooting
When a malfunction occurs, it is often caused by
something small. Please take into account the
following notes and tips before calling customer
service.
Notes, warnings and error messages
If a problem occurs, notes, warnings or error
messages are automatically shown in the display.
Notes
Notes are displayed if the cooktop requires a change
of the current cooking situation. However, the user
can also call up notes. See section Info button.
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To close the notes, touch the G display area.
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Note: Notes are displayed with a blue line.
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