Samsung DW60M9990AP Manuel D'utilisation page 44

Warranty and Service
SAMSUNG will provide in-home service within the contiguous United States/Canada
during the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer's geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and from
an authorized service center. If the product is located in an area where service by a
SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or
required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new or
reconditioned product. Replacement parts and products are warranted for the remaining
portion of the original product's warranty or ninety (90) days, whichever is longer. All
replaced parts and products are the property of SAMSUNG and you must return them to
SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modification
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined; cosmetic
damage including scratches, dents, chips, and other damage to the product's finishes;
damage caused by abuse, misuse, pest infestations, accident, fire, floods, or other acts
of nature or God; damage caused by use of equipment, utilities, services, parts, supplies,
accessories, applications, installations, repairs, external wiring or connectors not supplied
or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
fluctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; and service to
correct installation not in accordance with electrical or plumbing codes or correction of
household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses).
The cost of repair or replacement under these excluded circumstances shall be the
customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation
are not covered by this limited warranty. Please contact SAMSUNG at the number below
for assistance with any of these issues.
44 English
DW9900M_DD68-00196B-03_EN.indd 44 7/9/2018 6:40:39 PM