Problem Solving Guide - Atlantic Therapeutics Innovo Mode D'emploi

PROBLEM SOLVING GUIDE

If an issue arises with your INNOVO
Description of the Problem Possible Cause
The display does not come
on and there is no signal
Battery symbol ( )
flashing
Screen goes blank during a
session
The stimulation feels
uncomfortable
The warning symbol
( ) is flashing, the
controller is beeping, and
E'XXX' appears on screen **
P1 or P2 and the warning
symbol are flashing
* Remember that your INNOVO
visible signs of wear on your shorts, visit restorethefloor.com or an authorised reseller to reorder.
** XXX =001, 002, 003 etc.
20
® , check the table below to find out how to fix it.
The battery is out of charge
The battery is low
The battery is out of charge
There is a fault with the controller
The screen may be damaged
You may not be reaching a suitable
intensity level
The electrodes may not be in full
contact with the skin
You may not have applied sufficient
conductive spray
There is a fault with the controller
There is a poor connection
between the INNOVO
®
and the INNOVO lead
®
Shorts will become worn over time and will need to be replaced. If you can see
How to Fix the Problem
Recharge the battery
Recharge the battery
Recharge the battery
Switch off the controller and then switch
it back on again. If the error persists, visit
restorethefloor.com for more information
If the screen is damaged, do not use the
device. Visit www.restorethefloor.com for
contact information
Ensure that you are reaching a suitable
intensity level to activate the pelvic floor.
See pages 13 & 15 for more details on
intensity levels and what to expect
Ensure all electrodes are flat against the
skin and that there are no folds or creases
in the garment
Remove the shorts and apply 2 to 3
sprays per electrode as on page 10. Put
the Shorts on again and Reconnect
Switch off the controller and then switch
it back on again. If the error persists, visit
restorethefloor.com for more information
Remove the INNOVO
controller and reconnect, pushing firmly
®
controller to ensure a good connection. If the error
persists, visit restorethefloor.com for more
information
®
lead from the