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Appliance self-test
Your appliance features an automatic self-test program
which shows you sources of faults which
may be repaired by customer service only.
Starting the appliance self-test
1. Switch off the appliance and wait 5 minutes.
2. Switch the appliance on again.
3. Simultaneously press "options" and "select" buttons
for 5 seconds.
The self-test programme starts. If "E.." is indicated on
the display panel, an error has occurred. If this fault is
displayed, inform customer service.
Ending the appliance self-test
Simultaneously press again "options" and "select"
buttons for 5 seconds.
Customer service
The «Troubleshooting» section provides valuable tips
for dealing with minor operating faults. This saves you
the time, effort and potential cost of having to call out a
service technician.
Information on the V-ZUG warranty can be found at
www.vzug.com →Service →Warranty information.
Please read this information carefully.
Please register your V-ZUG appliance immediately:
▪ online via www.vzug.com→Service→Warranty
registration, or
▪ using the enclosed registration card.
This will allow you to take advantage of the best
possible support in the event of a fault in the appliance
during the guarantee period. You will require the serial
number (FN) and appliance designation to complete
the registration process. This information can be found
on the identification plate for your appliance.
My appliance information:
FN: ___________________
Appliance: _____________________
Always have this appliance information to hand when
you contact V-ZUG. Thank you.
The identification plate is located to the left of the
vegetable drawer.
Your repair order
Call the free service number 0800 850 850 to contact
your nearest V-ZUG service centre. You can arrange an
onsite visit by us by phone if you wish.
General queries, accessories and service agreement
V-ZUG will be happy to help you with any general
administrative or technical queries, to accept your
orders for accessories and spare parts and to inform
you about our progressive service agreements. You
can contact us by calling Tel. + 41 58 767 67 67 or by
going to our website at www.vzug.com.
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