Fault Codes And Troubleshooting - AL-KO Robolinho 500 Mode D'emploi

Help in case of malfunction
Malfunction
Rechargeable battery oper-
ating time is significantly
shorter.
Appliance vibrates or the
volume is too high.
Rechargeable battery can-
not be charged or low bat-
tery voltage
NOTE
If you encounter any malfunctions that are not listed in this table or that you cannot rectify
yourself, please contact our customer service.

14.2 Fault codes and troubleshooting

Fault code
CN001: Tilt sensor
CN002: Lift sensor
457376_b
Cause
Cutting height level is too
low.
Grass is too long or too wet.
Imbalance on the cutting
blade or in the cutting blade
drive
■
The charging contacts of
the base station are dirty.
■
The contact surfaces on
the appliance are soiled.
Base station has no power.
■
The appliance does not
touch the charging con-
tacts.
■
The contact surfaces on
the appliance are burned
out.
The service life of the re-
chargeable battery has ex-
pired.
The charging electronics are
faulty.
Cause
The inclination sensor has
been triggered:
■
Max. tilt exceeded
■
The appliance has been
carried
■
Slope too steep
The lift sensor has triggered:
■
The appliance cover has
been deflected upwards
by lifting or by an obsta-
cle.
Remedy
Increase the cutting height, then lower
in stages to the required height.
■
Let the grass dry.
■
Set the cutting height to a higher
level.
■
Clean the mower deck.
■
Contact an AL-KO service centre.
Clean the charging contacts and contact
surfaces.
Connect the base station to the power
source.
■
Place the appliance in the base sta-
tion and check that the charging
contacts make contact.
■
Contact an AL-KO service centre.
Contact an AL-KO service centre.
Contact an AL-KO service centre.
Remedy
Place the appliance on a flat surface
and acknowledge fault.
Remove the obstacle.
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