Troubleshooting; General; Clock Sync; Network Playback - Esoteric N-05XD Mode D'emploi

Troubleshooting

If you experience a problem with this product, please take a moment
to review the following information before requesting service .
Moreover, the problem might be caused by something other than
this unit . Please also check the operation of the connected units .
If this product still does not operate correctly, contact the retailer
where you purchased it .

General

The unit does not turn on.
e Insert the power plug into an outlet .
e Check the connection of the power cord to this unit .
e Confirm that power is being supplied to the outlet to which
the power cord is connected by, for example, connecting
another device to it .
Standby mode starts automatically.
e The automatic power saving function is operating to put the
unit into standby .
Press the STANDBY/ON button on the main unit to turn it on .
Change the automatic power saving setting if necessary
(page 26) .
The unit does not respond when buttons are pressed.
e Multiple button presses without pause can cause the unit to
stop responding . After pressing a button, wait momentarily for
the unit to respond .
Noise occurs.
e Place the unit as far away as possible from TVs and other
devices that have strong magnetism .
No sound is output from the speakers. The sound is distorted.
e Check the connections with the amplifier and the speakers .
e Adjust the volume of the amplifier and other devices .
e No sound is output when playback is paused . Use the app to
resume ordinary playback .
e Check the analog audio output setting (page 26) .

Clock sync

The CLOCK indicator does not stop blinking.
e Set CLK> to OFF when not using clock sync .
e A clock signal to which the unit cannot synchronize might be
being input . Check the connection of the 10MHz IN CLOCK
connector and the settings of the connected device .
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A cyclical noise is being output.
e If a cyclical noise is being output when the unit is in clock sync
mode, the connected source device might not also be in clock
sync mode . Check the connection of the 10MHz IN CLOCK
connector and the clock synchronization setting of the con-
nected device .

Network playback

NET is not shown as an input source option.
e Set the network input circuit power supply setting (NETin>) to
ON .
An audio file cannot be played back (correctly).
e Different media servers (NAS) support different types of files .
Check the specifications of the media server (NAS), too .
The sound breaks up during playback.
e If files that use lossy compression, including MP3s, and files at
44 . 1 kHz and other low bit rates play back normally, but the
sounds of files at 384 kHz and other high bit rates as well as
FLAC and other files that use lossless compression break up,
the ETHERNET speed might be too slow .
The audio data is transmitted from the NAS through the router .
For this reason, using LAN cables to connect the NAS to the
router and the router to this unit is preferable .

USB connections with a computer

Computer does not recognize this unit.
e See page 22 for information about supported operating
systems . Operation with unsupported operating systems is not
guaranteed .
Noise occurs.
e Starting other applications during playback of an audio file
may interrupt playback or cause noise . Do not start other appli-
cations during playback .
e When the unit is connected to a computer via a USB hub, for
example, noise might be heard . If this occurs, connect the unit
directly to the computer .
Audio files cannot be played back.
e Connect the computer with this unit and switch to USB before
starting the audio playback software and audio file playback .
Audio data might not play back correctly if you connect this
unit with the computer or change its input to USB after start-
ing the audio playback software .