Manufacturer's Warranty; Spare Parts Lists - REMS MSG 25 EE Notice D'utilisation

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5 Behaviour in the event of faults
5.1 Fault: Heating element sleeve welding unit does not heat up.
Cause:
● Mains lead defective.
● Power tool defective.
5.2 Fault: Plastic residue sticks to the heating tools (5).
Cause:
● Heating tools soiled.
● Anti-adhesive coating damaged.
5.3 Fault: Specifi ed heat-up time is not suffi cient to start melting the pipe or moulding or they melt too quickly.
Cause:
● Wrong welding temperature set (only in EE).
● Power tool defective.
6 Disposal
The MSG heating element muff welding equipment may not be thrown into the
domestic waste after use. It must be disposed of according to the legal regula-
tions.

7 Manufacturer's Warranty

For improper used and subsequently damaged PTFE-coatings of the heated
tool no guarantee will be granted.
The warranty period shall be 12 months from delivery of the new product to the
fi rst user. The date of delivery shall be documented by the submission of the
original purchase documents, which must include the date of purchase and the
designation of the product. All functional defects occurring within the warranty
period, which are clearly the consequence of defects in production or materials,
will be remedied free of charge. The remedy of defects shall not extend or
renew the warranty period for the product. Damage attributable to natural wear
and tear, incorrect treatment or misuse, failure to observe the operational
instructions, unsuitable operating materials, excessive demand, use for unau-
thorized purposes, interventions by the customer or a third party or other
reasons, for which REMS is not responsible, shall be excluded from the warranty
Services under the warranty may only be provided by customer service stations
authorized for this purpose by REMS. Complaints will only be accepted if the
product is returned to a customer service station authorized by REMS without
prior interference and in a fully assembled condition. Replaced products and
parts shall become the property of REMS.
Remedy:
● Have the mains lead replaced by qualifi ed personnel or an authorised REMS
customer service workshop.
● Have the power tool checked/repaired by an authorised REMS customer
service workshop.
Remedy:
● Clean the heating tools, see 4.1.
● Replace damaged heating tools with new ones.
Remedy:
● Manufacturer information of pipes and mouldings must be observed. Set the
temperature at the temperature setting screw (8) (see 2.6.).
● Have the power tool checked/repaired by an authorised REMS customer
service workshop.
The user shall be responsible for the cost of shipping and returning the product.
A list of the REMS-authorized customer service stations is available on the
Internet under www.rems.de. For countries which are not listed, the product
must be sent to the SERVICE-CENTER, Neue Rommelshauser Strasse 4,
71332 Waiblingen, Deutschland. The legal rights of the user, in particular the
right to make claims against the seller in case of defects as well as claims due
to wilful violation of obligations and claims under the product liability law are
not restricted by this warranty.
This warranty is subject to German law with the exclusion of the confl ict of laws
rules of German International Private Law as well as with the exclusion of the
United Nations Convention on Contracts for the International Sales of Goods
(CISG). Warrantor of this world-wide valid manufacturer's warranty is REMS
GmbH & Co KG, Stuttgarter Str. 83, 71332 Waiblingen, Deutschland.

8 Spare parts lists

For spare parts lists, see www.rems.de → Downloads → Parts lists.
P.S. Various fi gures and statements in this operating manual are taken from the
DVS directions 2207 and 2208 (DVS: German Association of Welding Tech-
nology, Düsseldorf).
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