DITEC GLOBE IP1839 Manuel D'installation Et D'entretien page 23

8. TROUBLESHOOTING
Problem
The automation does not open
and close.
The automation opens but does
not close
The automation fails to open.
The external safety devices (if
fitted) fail to operate.
The automation opens/closes
for a short distance and then
stops.
The radio remote control has a
low range and does not work
with the automation in motion.
Possible cause
No power.
Accessories in short circuit.
(LED POWER ALARM flashing)
Line fuse burnt out.
The stop contact is open
The safety contacts are open.
(LED SA on).
The photocells (if fitted) are triggered.
(LED SA on).
Automatic closing does not work.
The automation is closed and the photocells (if
fitted) are operative.
(LED SA on).
Remote control does not work.
Command devices faulty or connections
interrupted.
Wrong connections between the photocells and
the control panel
Encoder faulty.
(LED POWER ALARM flashing).
Motor leads reversed.
(LED POWER ALARM flashing).
There are frictions.
Encoder not connected.
False encoder contacts.
R1 set too low.
Radio transmission is hampered by metal
frameworks and reinforced concrete walls.
Check that the control panel is on (the POWER
ALARM led must be on).
Disconnect all the accessories from the terminals
0-1 (24 V= are required) and reconnect these one
at a time.
Replace the fuse F1.
Check terminal 9 of the control panel
Check terminal 8 of the control panel.
Make sure the photocells are clean and working
properly.
Check the setting of the TC trimmer
Make sure the photocells are clean and working
properly.
See jumper SO.
Make sure the transmitters have been properly
stored on the built-in radio receiver. In case of
failure of the radio receiver built in the control
panel, the remote control codes can be accessed
by extracting the memory module.
Check opening by means of jumper 1-5 of the
terminal board control panel.
Connect the N.C. safety contacts together in series
and remove any jumpers on the terminal board of
the control panel.
Replace the encoder.
Check the motor leads.
Manually make sure the automation is moving
freely.
Check the connection.
Clean the contacts by engaging and disengaging
the encoder plug on the contacts.
Check R1 adjustment.
Install the antenna outside. Replace the batteries
of the transmitters.
23
Remedy
GLOBE - IP1839
GB